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Last updated on May 29, 2020

Landmark Home Warranty Review

Comprehensive systems and appliance coverage at reasonable prices for homeowners in western states ​
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Landmark Home Warranty

  • Thorough coverage options
  • Coverage for more than 17 major components of home systems and appliances
  • Top-rated customer service
  • Only serves Arizona, Idaho, Nevada, Oregon, Texas, and Utah
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How We Reviewed Landmark Home Warranty

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4 companies compared

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9 features analyzed

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15 hours of research

Landmark Home Warranty Review

Landmark offers two basic plans — one that includes appliances, and one that doesn’t — designed to give you peace of mind in the event of a breakdown.  Its prices are in line with others in the industry, and it’s worth  considering if you’re in the service areas.

However, Landmark Home Warranty is only available in the states of  Arizona, Idaho, Nevada, Oregon, Texas, and Utah. If you live elsewhere, there’s no lack of home warranty companies that service all 50 states.

Product Overview

Landmark Home Warranty
  • Plan types: 2
  • Pricing: $55/mo (Total Protection Plan); $37.17/mo (Home Systems Plan)
  • Service fees: $60-$195
  • Workmanship guarantee: 30 days
  • Contract length: 1 year
  • BBB rating (Letter): B
  • Home inspection required? No
  • States served: Arizona, Idaho, Nevada, Oregon, Texas, Utah
  • Available appliance and system coverage: yes

Features

Total Protection Plan
Home Systems Plan
Prices
$55 $34.17
Coverage
Landmark’s more comprehensive plan, which covers both systems and most appliances Covers home systems such as air conditioning and heating, electrical system, and more. Doesn’t cover appliances.
Appliances covered
Built-in microwave Dishwasher Garbage disposal Kitchen refrigerator oven/range/cooktop washer/dryer
Appliances are not covered under this plan.
Systems covered
Air conditioning system and tune-up Heating system and tune-up Central vacuum Electrical system Garage door opener No-fault plumbing Pest control Re-key service Subterranean termite treatment
Air conditioning system and tune-up Heating system and tune-up Electrical system Plumbing system No-fault plumbing Pest control Re-key service Subterranean termite treatment

Who is this best for? 

Both plans are good for anyone with an older house, in any of the six states Landmark serves, where electrical, plumbing, and other systems are original. The Total Protection Plan is a good option if you also have older appliances.

Pros
Cons
  • Comprehensive coverage – includes uncommon items like pest control, re-key service, and subterranean termite treatment.
  • Award-winning service – HomeWarrantyReviews.com has awarded Landmark  as the Best Regional Home Warranty Company five times.
  • Helpful website – it presents clear information about coverage and  features informational blog postings.
  • 24/7 support – you can make a claim around the clock, which allows you to get systems and appliances fixed faster.
  • Limited availability – Only available in six states: Arizona, Idaho, Nevada, Oregon, Texas, Utah.
  • High prices – Monthly fees and service charges are at the high end for the industry.
  • Average service – Better Business Bureau gives it a “B” rating — indicating good, but not great customer service.

The Competition

Landmark Home Warranty American Home Shield Choice Home Warranty
Our review Our review
States served Arizona, Idaho, Nevada, Oregon, Texas, Utah All except AK, IA, or New York City All 50 states
Reviews rating 3.2 3.1 3
Service fee $60-$195 $75, $100, or $125 $85
Workmanship guarantee
30 days 60 days 90 days parts, 30 days labor
Customizable? No Yes No
Other Reasonable prices for lower plan
Uncommon coverages, like termite treatment
15,000-contractor network
Discounts for energy-saving appliances
First month is free
No maintenance records or inspections needed
View plans View plans View plans

*All information accurate as of May 15, 2020

Landmark compared to American Home Shield

Both of these two companies have earned a “B” rating from the Better Business Bureau, and both have won awards from HomeWarrantyReviews.com, which surveys customer service.  This means that both companies offer adequate, if not extraordinary, customer service. 

American Home Shield (AHS) has a more extensive workmanship guarantee, that’s twice as long as Landmark’s. AHS also offers you the option of customizing the appliances and systems that you’d like to have covered. So, for example, if you don’t have central AC, you don’t waste money insuring it.

Landmark’s service fees start out slightly cheaper than AHS’s, but its higher end fees are more expensive. When you require insect control, Landmark’s fees are nearly $200, while  with AHS the maximum is  $125.  

Landmark compared to Choice Home Warranty

Choice, which serves all 50 states, has a much broader service area than Landmark’s six states. It also has a slightly better guarantee, with 90 days for parts and 30 for workmanship. Landmark only covers parts and workmanship for 30 days. Choice extends their guarantee further, though: If the technician is unable to fix a system or appliance, the company will replace the entire unit for free. 

Choice has one flat service rate of $85, no matter which of its two plans you choose. Unlike Landmark, which divides its two plans so that appliances are only part of one of them (the Total Protection Plan), Choice’s two plans include the most common systems and appliances, so you get overall support no matter which plan you choose.

Both companies feature optional coverages you can purchase for home elements like pools and sump pump repairs, but only Landmark has optional coverage for termite or pest remediation. 

The Bottom Line 

If you live in one of the six Western states that Landmark services, the company is a solid competitor for your home warranty business. Its two plan options nicely balance price with comprehensive coverage, and the company gets good reviews from customers for its ability to process claims quickly and efficiently. Landmark vets its own technicians, so if you only like to work with your favorite handyman, then Landmark may not be for you. But if you want to do away with the hassle of managing your own repair work, the company is worth a look.

About the Authors

Mary Van Keuren

Mary Van Keuren Contributor

Mary Van Keuren has been covering auto and home insurance for Reviews.com for nearly five years, and has published numerous reviews of state-specific insurance trends and how to find the best insurance deals for your money. She earned B.S. and M.A. degrees from Nazareth College in Rochester, N.Y. and has been writing professionally, both in print and online, for 30+ years.