- Lorex specializes in offering high-quality wired and wireless security cameras for the interior and exterior of your home
- Lorex doesn’t offer any professional monitoring options — a negative for some people, but it also means there are no monthly fees
- Lorex focuses on high-quality cameras, so it’s selection of other home security products is limited
When shopping for a home security system, many users want high-quality security cameras so they can ensure their home is protected at any time. That’s exactly what Lorex security systems does — it specializes in high-quality video surveillance.
Lorex has many options to choose from. It offers indoor, outdoor, and doorbell cameras, and customers can choose between a wired or wireless system. When comparing Lorex to other providers, we considered factors like the monthly price, equipment cost, contracts, customer satisfaction, and installation.
Lorex Security Systems Overview
Lorex specializes in offering high-quality security cameras to keep your home safe. Lorex doesn’t require any long-term contracts or monthly subscription fees — it’s solely DIY monitoring. While this will be a plus for many customers, it might be less preferable for people who want to pay for professional monitoring. That being said, its cameras are all fully compatible with Amazon Alexa and Google Assistant, meaning users can integrate them with their existing smart homes.
- No monthly fees Unlike many security companies, Lorex doesn’t require any monthly subscription fees or contracts.
- DIY installation Lorex cameras are intended for easy DIY installation, so customers don’t have to pay a professional.
- Compatible with smart home devices Lorex cameras are compatible with Amazon Alexa, Google Assistant, Apple TV, and Chromecast, meaning you can use voice commands and easily view the camera footage on your smart TV.
- No professional monitoring Unlike most competitors, Lorex doesn’t give its customers the option of signing up for a professional monitoring subscription. It’s strictly DIY monitoring.
- Multiple apps Depending on which products you choose, it’s possible to have to download as many as two to three apps on your phone for full home security functionality.
- No round-the-clock customer support Lorex’s technical support hours are Monday through Saturday, 10 a.m. to 9 p.m. If there are problems with Lorex’s products outside of those hours, customers will have to wait.
Lorex Security System Highlights
Unlike most companies, Lorex doesn’t offer any paid DIY or professional monitoring plans. Instead, the cameras are intended for free DIY monitoring. When it comes to equipment, Lorex’s wi-fi indoor cameras are cheaper than competitors, especially when purchasing a bundle pack. For example, its standard indoor wi-fi camera is $189 for a pack of four, and has 1080p HD resolution, two-way audio, local storage, and is compatible with the Lorex Home Center security hub panel.
Lorex cameras are intended for easy DIY installation, and the company doesn’t offer the option for paid professional installation. Customers could pay a handy-man to install their cameras, but there’s no guarantee they’ll be an expert with Lorex cameras.
One of the reasons Lorex doesn’t have monthly fees is because it uses localized rather than cloud-based storage. Your video footage is stored right on your hardware, and only you can view the footage. Some packages also include a very small amount of cloud-based storage, which users can view on the Lorex app. When it comes to compatibility, Lorex definitely shines. Its cameras are compatible with Amazon Alexa, Google Assistant, and more.
Lorex cameras each come with a one-year warranty, which covers any manufacturing defects in material or workmanship. The warranty only covers your products if you properly install them. The company also offers extended warranty plans of three or five years. Those plans range in price from $4.99 to $449.99 depending on the length of the extended warranty and the price of the products.
Lorex Security Systems vs. The Competition
|Provider||Reviews.com Score||Installation||Pro Monitoring Prices||Storage||Compatibility|
|Lorex||N/A*||DIY||DIY monitoring only||Local||Amazon Alexa, Google Assistant, Apple TV, Chromecast|
|ADT||1.4||Pro||$36.99–$52.99/mo.||Local or cloud||Amazon Alexa, Google Assistant, IFTTT, Samsung SmartThings|
|Arlo||4||DIY||$2.99–$4.99/mo. for one camera or $9.99–$14.99/mo. for up to five cameras||Local or cloud||Amazon Alexa, Google Assistant, Apple Homekit, IFTTT, Samsung SmartThings|
|SimpliSafe||4.4||DIY||$14.99–$24.99/mo.||Local or cloud||Amazon Alexa, Google Assistant, Apple Watch|
Information accurate as of March 2021
*Due to the nature of Lorex home security systems, we are unable to assign it a Reviews.com score.
Lorex vs. ADT
ADT is one of the biggest names in home security. In many ways, ADT and Lorex couldn’t be more different. While Lorex is an entirely DIY system without the option of professional monitoring, ADT is an all-around professional service, from installation to monitoring.
Because of the professional monitoring and more advanced features, ADT definitely comes at a higher cost than Lorex, so the two services will likely appeal to different customers. Customers who want professional homes security will prefer ADT, while people who want DIY security on a budget will prefer Lorex.
Lorex vs. Arlo
Arlo is a home security company that, like Lorex, specializes in selling high-quality security cameras. Both companies offer a wide variety of indoor and outdoor cameras and video doorbells. Unlike Lorex, Arlo doesn’t offer other home security products such as sensors and smart home devices.
The big difference between the two companies is the monitoring options. Lorex doesn’t have the option of paid monitoring. While Arlo also only offers DIY monitoring, you can upgrade to a paid plan for extra features like notifications, package detection, and 911 call service.
Lorex vs. SimpliSafe
When it comes to devices, SimpliSafe goes wide while Lorex goes deep. SimpliSafe offers many different types of products to choose from, including security cameras, smart doorbells, sensors, and smart home devices. Lorex only offers security cameras, but it focuses on making them high quality.
The other big difference between the two is the monitoring. Lorex is free, but doesn’t come with the option of professional monitoring. SimpliSafe also has a free self-monitoring option, but it also has paid professional monitoring available. Lorex’s free plan is more comprehensive than SimpliSafe’s. SimplieSafe’s free plan only includes live video feed, while Lorex provides video storage.
Lorex Security Systems FAQ
Because it doesn’t have professional monitoring, Lorex doesn’t require a monthly fee or contract.
Lorex and Arlo both specialize in making high-quality cameras. Lorex has more camera options, but Arlo also offers paid monitoring plans. Which is best for you depends on what you’re looking for in a home security company.
Lorex cameras come with a one-year warranty, so you can expect them to last at least as long. They also have the option to upgrade to a three or five year warranty.
We evaluated home security systems based on equipment cost, monthly costs, contract options, installation and customer satisfaction to determine Reviews.com scores and create our best home security reviews. To compare home security companies with other providers across the board, we calculate each Reviews.com score based on the following:
- Monthly Price: The lower the cost of a home security company’s monthly contract, the higher the score. Inversely, the higher the cost of the monthly contract, the lower the score in this metric.
- Equipment Cost: Affordability is important with home security, so we awarded higher scores to home security companies with lower prices on equipment.
- Contracts: Reviews.com reviewed the flexibility in contracts of the home security companies. The more flexibility, like having no contracts to bind customers for long periods, the higher the score.
- Customer Satisfaction: With J.D. Power’s 2020 Home Security Satisfaction Study, we assigned a score to each company based on the rating it received.
- Installation: Just like with contracts, we award higher scores to companies that have flexible installation options, like DIY or professional options.