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Fixd Repair is a regional home warranty and home services provider with a digital-first experience: you can request service, self-schedule, track technician arrival, and monitor job status from your phone. Operations are concentrated in four states—Texas, Florida, Arizona, and Nevada—per Fixd’s current Locations pages (e.g., Dallas, Orlando, Phoenix, Las Vegas).
A key differentiator is Fixd’s emphasis on using in-house technicians in its covered metros, rather than relying solely on third-party contractor networks (provider site). This model aligns with broader home warranty trends toward faster, app-enabled scheduling and more controlled service quality through tightly managed networks (Frontdoor filings; Assurant filings).
Fixd Repair Overview
- Plan types: Appliance-only, systems-only, and combined (combo) tiers are available; exact plan names and optional add-ons can vary by market—confirm in the online quote flow on the official site.
- Pricing: Quote-based and ZIP‑specific; premiums vary by home type/size and selected coverage. Use the provider’s quote tool.
- Service fees: A per‑visit service fee applies when a technician is dispatched; the amount varies by market/plan—confirm during quoting and in your state contract (provider site).
- Workmanship guarantee: Yes—term length is defined in your state contract; review local terms before purchasing (provider site).
- Contract length: Month to month
- BBB rating (Letter): See Fixd Repair’s current BBB profile for live letter grade, accreditation, and complaint counts (BBB ratings update over time; see BBB rating methodology).
- Home inspection required? No
- States served: Texas, Florida, Arizona, and Nevada (verify availability by ZIP)
- Available appliance and system coverage: Typical inclusions span Dishwasher, Garbage Disposal, Trash Compactor, Built‑in Microwave, Oven/Range/Cooktop, Exhaust Fan, Kitchen Refrigerator (incl. ice maker), Stand‑alone Freezer, Clothes Washer, Clothes Dryer, Wine Refrigerator, Free‑standing Ice Maker; and core systems such as Air Conditioning, Electrical, Heating, and Plumbing. Exact inclusions, limits, and any seasonal HVAC tune‑up options vary by state contract (provider site).
| Appliances | Home Systems | Fixd Favorite | Whole Home | |
|---|---|---|---|---|
| Monthly Premiums | Quote-based; varies by ZIP/plan | Quote-based; varies by ZIP/plan | Quote-based; varies by ZIP/plan | Quote-based; varies by ZIP/plan |
| Appliances Covered | Core kitchen and laundry appliances; see state contract for covered components (details) | N/A | Mix of major/small appliances depending on tier; verify inclusions in quote | Broader appliance set in combo tiers; exact items vary by market |
| Systems Covered | N/A | HVAC (A/C & heat), Electrical, Plumbing; seasonal HVAC tune‑up availability varies by market | Core systems (HVAC, Electrical, Plumbing); confirm in state contract | Core systems (HVAC, Electrical, Plumbing); confirm in state contract |
Who is this best for?
Fixd Repair is a strong fit if your home is in Texas, Florida, Arizona, or Nevada (check your ZIP) and you value in‑house technicians plus an app‑enabled experience for scheduling and ETA tracking. The localized model can translate to faster dispatch and more consistent workmanship versus large, nationwide contractor networks (provider site).
Pros:
- In‑house technicians: Fixd emphasizes dispatching its own techs in covered metros, which can improve scheduling speed and service consistency (provider site).
- Four‑state footprint confirmed: Active operations in TX, FL, AZ, NV with representative metros like Dallas–Fort Worth, Orlando, Phoenix, and Las Vegas (locations).
- Digital experience: Self‑service scheduling and real‑time job visibility align with industry expectations for one‑tap service and tracking (Frontdoor; Assurant).
- Flexible tiers: Appliance, systems, and combo options are available; market‑specific add‑ons may be offered—confirm in the quote flow (provider site).
- No home inspection: Generally not required at sign‑up for covered items functioning normally (see state contract).
Cons:
- Coverage limited: Service areas are currently limited to four states; availability can vary by ZIP within listed metros (verify availability).
- Per‑visit service fee: A claim requires a service fee at dispatch; there’s no $0‑fee option like Complete Protection advertises.
The Competition
| Fixd Repair | First American Home Warranty | Complete Protection | American Residential Warranty | |
|---|---|---|---|---|
| States served | Texas, Florida, Arizona, and Nevada | Most states (state‑specific terms apply) | Many states (not all; check availability) | Nationwide |
| Reviews rating | Varies by market; see BBB/Google/Yelp for current averages | Varies by market; see BBB/Google/Yelp | Varies by market; see BBB/Google/Yelp | Varies by market; see BBB/Google/Yelp |
| Service fee | Per‑visit service fee (confirm in quote/contract) | Per‑trade service call fee; often user‑selectable in quote | $0 | Per‑trade service fee |
| Workmanship guarantee | Yes | Not stated | Not stated | Not stated |
| Customizable? | Varies by market | Yes | Yes | Yes |
| Other | App scheduling/ETA tracking; in‑house techs; localized operations | Multiple plan tiers and add‑ons; state contracts posted; option to choose a service call fee in quote (coverage, contracts) | $0 deductible/service fee; markets broader inclusions (e.g., code upgrades, permits, refrigerant)—verify plan terms | 2 months free for new members. 6 plans to choose from. Pay either monthly, quarterly, or annually |
*Information verified and links accessed on 11/8/2025.
Fixd Repair compared to First American Home Warranty
If you live outside Fixd’s four active states (see locations), First American Home Warranty is more likely to be available, with coverage across most states. Where Fixd operates, its in‑house technician model and app‑enabled scheduling/ETA can offer a more controlled local experience (Fixd site), while First American relies on a large national contractor network with online/phone scheduling and state‑specific contracts (FAHW coverage; contracts).
Service fee mechanics differ: Fixd assesses a per‑visit service fee at dispatch (confirm amount in your quote/contract), whereas First American typically uses a per‑trade service call fee that you can often select during quoting (lower fee ↔ higher monthly premium); see FAHW’s plan pages and state contracts for specifics (coverage, contracts).
Both offer appliance, systems, and combo tiers. First American generally has a wider add‑on catalog reflecting its national scale, while Fixd focuses on core coverage in its metros. Regardless of provider, review the state contract for component‑level inclusions, caps, and waiting periods before purchasing (FAHW contracts).
Fixd Repair compared to Complete Protection
Complete Protection operates in many states (not all) and is best known for a $0 service fee/deductible model. Fixd, by contrast, charges a per‑visit service fee but uses in‑house technicians in its service metros (Fixd site). When comparing total cost, weigh CP’s higher monthly premiums (typical for $0‑fee models) against Fixd’s pay‑per‑dispatch approach and localized network.
To understand reputation signals, check each company’s live third‑party profiles rather than relying on old snapshots. For Fixd, see its current BBB listing for letter grade, accreditation status, and complaint history; the BBB updates these metrics continuously (28 complaints; methodology: BBB overview). On consumer platforms (Google/Yelp), recent reviews often highlight dispatch speed and technician professionalism as positives, with peak‑season scheduling delays and parts return visits as common negatives—prioritize the most recent reviews for your metro (BrightLocal; see also the FTC’s guidance on authentic reviews: FTC).
Bottom line between these two: choose Complete Protection if minimizing out‑of‑pocket costs at claim time (via $0 service fee) is paramount and its plan terms meet your needs; choose Fixd if you’re in its service area and value a localized, in‑house tech model with app‑enabled scheduling and tracking.
The Bottom Line
Fixd Repair is a practical option if you live in Texas, Florida, Arizona, or Nevada and want an app‑driven, local experience with in‑house technicians. Expect quote‑based premiums and a per‑visit service fee; verify plan inclusions, limits, workmanship‑guarantee terms, and any add‑ons in your state contract before buying (service areas). If you need broader availability or selectable service call fees, compare with First American; if you prefer $0 claim fees, review Complete Protection and its plan terms.
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