Reviews Report
- Established in 2014, Swyfft offers home insurance in six states.
- Swyfft sells home insurance, plus commercial insurance, as well as E&S coverage options.
- Swyfft policies are underwritten by only companies with an A- (Excellent) or better rating from AM Best for financial strength.
As one of the newer insurers in the industry, Swyfft can be a great choice for homeowners insurance if you live in its service area and prefer a highly digital insurance experience. Products do vary by state, as Swyfft policies are underwritten by other insurers, so it is important to check availability. Swyfft also offers commercial insurance, with options for Excess & Surplus (E&S) coverage in some situations and states.
Swyfft Home Insurance is one of the newer companies on the market, having been founded in 2014. While the website is somewhat limited in information available, there are a few noteworthy aspects of Swyfft we included in our home insurance review.
For a start, Swyfft’s policies for home insurance are underwritten only by companies with a high AM Best financial strength rating. This means in the event of a widespread or major loss, you can still likely expect your claim payout to be secure.
Swyfft Home Insurance Overview
Because the Swyfft is newer, limited in availability, and underwritten by other companies, it has not received a formal rating by J.D. Power. However, all of Swyfft’s underwriters are labeled at least a strong “A- (Excellent)” by AM Best.
PROS
- Quotes in as little as ten seconds
- Fully online purchasing process
CONS
- Swyftt policies are issued and serviced by underwriters
- Limited products and availability
- Limited information available regarding Swyftt’s partners
Swyfft Highlights
Methodology
We evaluated the company based on its customer rating and experience, financial stability, and coverage. To compare Swyfft with home insurance companies across the board, we calculate each Reviews.com score out of 5 points based on the following:
- Customer Ratings — Customer ratings are an indication of satisfaction with the claims process. We measure this using J.D. Power Homeowners Satisfaction ratings.
- Coverage — As there isn’t one company to fit everyone’s needs, we evaluate companies by the amount of coverage options and add-ons available.
- Confidence — It is extremely important for insurance companies to fulfill customers’ claims. Companies with sound financial strength ratings indicate a positive history of being able to pay out claims. We use AM Best’s ratings, which specializes in assessing the financial strength of insurance companies.
- Customer Experience — The amount of complaints a company receives is an indicator of the overall customer experience as it expresses dissatisfaction. We have based this measure on the NAIC National Complaint Index.
The Competition
| Company | Reviews.com Score** | AM Best | J.D. Power | NAIC |
| Swyfft | N/A | A- | Not rated | N/A |
| Lemonade | N/A | Not rated | Not rated | More complaints than average |
| Geico | 2.75 | A++ | Not rated | More complaints than average |
| State Farm | 3.75 | A++ | 829/1,0000 | More complaints than average |
| Allstate | 4 | A+ | 829/1,0000 | More complaints than average |
| Progressive | 3.75 | A+ | 797/1,0000 | More complaints than average |
All information accurate as of September, 2021.
*J.D. Power 2021 Home Study, based on a 1,000-point scale.
**Some providers don’t have enough third-party ratings to calculate a score.
Swyfft vs. Lemonade
The matchup of Swyfft vs. Lemonade could be named the battle of the newbies. Both Swyfft and Lemonade entered the home insurance market just a few years ago in 2014 and 2016, respectively. Because both companies are so new, there are limited third-party metrics available for comparison.
That being said, Lemonade has a score of 1.85 in the National Complaint Index report, which means the company receives significantly more complaints than the average insurer in the U.S. Because Swyfft policies are underwritten by multiple companies, it does not have a singular NAIC complaint index for comparison purposes at this time.
One area where Lemonade outshines Swyfft is in the service area. Lemonade currently offers homeowners insurance services in 23 states and Washington D.C., where Swyfft is only available in six states.
Swyfft vs. Geico
Swyfft is one of the newest companies to enter the homeowner’s insurance market with less than 10 years in service. Geico, on the other hand, was founded over 80 years ago in 1936. As you might expect, this experience and time in service have a significant effect on the robustness of the offerings from both companies.
Currently, Swyfft is only available in six states for homeowners insurance, whereas Geico services all 50 states and Washington, D.C. Additionally, Swyfft is limited to homeowners’ insurance and commercial insurance in four states. Geico, on the other hand, offers a full suite of insurance products for all types of vehicles, property, business, and life insurance. You can also get extras like pet insurance, travel insurance, and identity theft protection through Geico. It’s worth noting, though, that many of Geico’s policies are issued through a network of partners, not by the company itself.
While Swyfft may grow into a viable player in the market, it’s hard to compete with the options, flexibility, and experience that Geico brings to the table.
The Bottom Line
Overall, Swyfft homeowner’s insurance is new to the market but is making waves in the insurance industry. Its patented technology turns a quoting process that might take another insurance company two weeks into one that only takes a few minutes.
For customers with credit blemishes, Swyfft offers another avenue for receiving a home insurance policy because it only uses a person’s home address to come up with a quote. Because it’s still a young and growing company, there are some unknowns that some consumers may find pose a risk.
Swyfft Home Insurance FAQ
About the Authors
Lena Borrelli is a freelance writer for Reviews.com. Over the last year, she has covered insurance, finance, and more. She has been featured in TIME with NextAdvisor, Bankrate, The Simple Dollar, MYMOVE, Million Mile Secrets, Coverage.com and more. My favorite article is “How to Invest in Real Estate During COVID?” on Reviews.com.
