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Travelers Renters Insurance Review

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Founded in 1864, Travelers is one of the oldest U.S. insurers and offers renters (HO-4) policies in most states. Recent independent quote studies place typical Travelers renters premiums in the high-teens per month — about $18–$21 for standard coverage — with actual prices varying by state, limits, and deductible (NerdWallet; Forbes Advisor; U.S. News; ValuePenguin). For context, recent analyses estimate the national average renters premium around $18 per month (ValuePenguin). Travelers’ core U.S. property-casualty subsidiaries carry an A++ (Superior) Financial Strength Rating from A.M. Best, signaling the highest category of claim-paying ability (Travelers – Financial Strength; AM Best Ratings Center).

Travelers Renters Insurance Overview

In business since
1864
J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.
Included in 2024 studies; brand-level scores are subscriber-only
A.M. Best Financial Strength Rating AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
A++ (Superior)
States Served
Most states; check availability by ZIP on Travelers’ site

On consumer perception, YouGov.com tracks Travelers’ popularity and fame among U.S. adults, while industry scale data show Travelers remains a top 10 U.S. P&C group by direct premiums written (NAIC 2024 Market Share Report). Investors materials also cite third‑party rankings placing Travelers as the No. 1 U.S. commercial lines writer by statutory premiums (number one writer).

Financial strength is a core Travelers advantage: its principal property-casualty subsidiaries are rated A++ (Superior) by A.M. Best, indicating the highest category of ability to meet ongoing insurance obligations (AM Best Ratings Center; Travelers – Financial Strength).

Availability is broad across the U.S., and you can quote and purchase online or through independent agents. Eligibility, discounts, and pricing vary by state and coverage selections (Travelers renters insurance).

PROS

  • Valuables Protection Optional Valuable Items Plus and scheduled personal property can extend limits for jewelry, fine art, musical instruments and electronics (availability varies).
  • Replacement Cost Contents replacement cost can pay to replace covered items without subtracting depreciation (endorsement where applicable).
  • Many Discounts Common savings include multi‑policy (bundle) and protective devices (e.g., monitored alarms, smoke detectors); amounts vary by state (Travelers).
  • Financially Strong A++ AM Best financial strength rating (highest category).

CONS

  • Customer Dissatisfaction Service signals are mixed: J.D. Power’s 2024 studies cite market‑wide satisfaction pressure; detailed brand scores are paywalled (Auto Insurance Study; Home Insurance Study).
  • Could Be “Greener” No explicit green discounts; savings tend to focus on bundling and protective devices rather than community gating per se (Bankrate).
  • High Cost Pricing is generally near the national average; quotes can be higher or lower based on location, limits, and deductible (ValuePenguin).

Travelers Highlights

Pricing
Coverage
Customer Experience
Deals, discounts and add-ons

Recent quote analyses place Travelers renters insurance typically in the high‑teens per month for standard coverage (about $18–$21 on average), though rates vary by state, personal property limits, liability limits, and deductible. NerdWallet; Forbes Advisor; U.S. News; ValuePenguin. For market context, recent estimates peg the U.S. average renters premium around $18 per month (ValuePenguin). Travelers lists common savings opportunities, including multi‑policy and protective device discounts, which can lower quoted prices (Travelers).

A standard Travelers renters policy typically includes:

  • Personal property coverage for your belongings on and off premises (named‑peril losses like fire, smoke, wind and theft).
  • Personal liability protection if you’re legally responsible for injuries or property damage to others; includes guest medical payments.
  • Additional living expenses (loss of use) if a covered loss makes your rental uninhabitable.
  • Improvements you’ve made to the unit may be covered up to a percentage of personal property, per policy terms.

Common add‑ons: contents replacement cost; scheduled personal property (e.g., jewelry, high‑value electronics); identity theft restoration; and water/sewer backup endorsements (availability varies). Note that standard renters policies exclude flood and have limitations around motorized vehicles; e‑bikes and scooters often require an endorsement or separate policy for theft or liability coverage (Triple‑I; Triple‑I: e‑bikes & scooters). Some states have enacted laws limiting dog‑breed use in liability underwriting, which can affect policy terms for renters with dogs (NCSL).

J.D. Power’s latest studies highlight an industry‑wide dip in customer satisfaction amid rate and claims‑cycle pressures. Travelers is included in these analyses: see the 2024 U.S. Auto Insurance Study, 2024 U.S. Auto Claims Satisfaction Study, and 2024 U.S. Home Insurance Study. A public, quantitative signal is regulator complaints: analyses of NAIC data indicate Travelers’ auto insurance draws fewer complaints than expected for its market share, a positive indicator of service quality (Forbes Advisor). The Better Business Bureau profile is also available (ratings may change). You can quote online in minutes; the site provides a claims center for filing and tracking (Travelers). For regulator resources, see the National Association of Insurance Commissioners.

You’ll often save by bundling a Travelers renters policy with auto or other lines; the company also lists protective device discounts (e.g., monitored alarms, smoke detectors). Discount amounts and availability vary by state and rating profile (Travelers discounts). Note that there isn’t a universal gated community discount across insurers; savings are typically tied to verifiable security devices or mitigation measures rather than gates/guards alone (Bankrate).

Optional add‑ons (endorsements) commonly available from renters insurers include:

  • Contents replacement cost: pays to replace with new items of like kind/quality without depreciation.
  • Valuable items coverage: higher limits for jewelry, collectibles, and certain electronics, often without appraisals up to set amounts.
  • Water/sewer backup, identity theft restoration, and other endorsements, depending on state and insurer.

Methodology

For this Travelers renters insurance review, we emphasized current pricing benchmarks, financial stability, customer experience, and coverage options using recent, citable sources.

The Competition

CompanyEstimated pricing contextAM Best Financial Strength RatingJ.D. Power 2024–2025 studies (market context)

NAIC Customer Complaints
Travelers Renters InsuranceTypically high-teens per month (~$18–$21) based on recent quote studies (see sources in review)A++Included in studies; satisfaction pressured industry-wideAnalyses indicate auto line draws fewer complaints than expected (see Forbes Advisor); renters varies by entity/state
GeicoAdvertises renters from $12 per month; actual rates varyA++Included in market studies; results vary by regionUse NAIC Consumer tools to review by state/line
AllstateVaries by state and coverageA+Included in market studies; results vary by regionUse NAIC Consumer tools to review by state/line
State FarmStates an average renters premium of $15 per monthA++Included in market studies; results vary by regionUse NAIC Consumer tools to review by state/line
American FamilyVaries by state and coverageAIncluded in market studies; results vary by regionUse NAIC Consumer tools to review by state/line
NationwideVaries by state and coverageA+Included in market studies; results vary by regionUse NAIC Consumer tools to review by state/line
FarmersVaries by state and coverageAIncluded in market studies; results vary by regionUse NAIC Consumer tools to review by state/line
USAAVaries by state and coverage; eligibility restrictions applyA++Included in market studies; results vary by regionUse NAIC Consumer tools to review by state/line

*Information reflects the latest sources cited in this review.

Travelers vs. Geico

Geico tends to be more prominent in consumer popularity rankings among U.S. insurance brands (YouGov). On price, Geico advertises renters policies starting at $12 per month, while recent analyses place Travelers’ typical quotes in the high-teens per month (about $18–$21 on average) depending on state, limits and deductible (NerdWallet; Forbes Advisor).

Travelers vs. State Farm

State Farm is among the most recognized consumer insurance brands on YouGov. Travelers’ average renters pricing generally lands near the national market average (high-teens per month), while State Farm notes its average renters premium is $15 per month for the assumptions it discloses. In J.D. Power’s recent study cycle, satisfaction across the property and auto categories has been pressured industry‑wide; detailed brand scores are available in the full reports (J.D. Power 2025 U.S. Auto Insurance Study).

The Bottom Line

Travelers is a strong, financially secure option for renters insurance, generally priced near the national average with a robust set of optional endorsements (e.g., replacement cost, scheduled valuables). Multi‑policy and protective‑device discounts can help lower premiums, and quoting online is straightforward (Travelers).

Service signals are mixed-to-positive: J.D. Power’s 2024 studies highlight broad satisfaction challenges across personal lines, while analyses of regulator complaints show Travelers’ auto insurance draws fewer complaints than expected for its size (J.D. Power; Forbes Advisor). Experiences can vary by state and product line.

If you live in a building with monitored security or other protective devices (e.g., central‑station alarms, smoke detectors), you may qualify for discounts. There isn’t a universal gated community discount—savings are typically tied to verifiable devices and programs rather than gates/guards alone (Bankrate).

Travelers Renters Insurance FAQ

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