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Last updated on Apr 10, 2020

The Best Internet Service Providers in Memphis

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How We Found the Best Internet Service Providers in Memphis

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3 top providers

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3 types of connections

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3 key features evaluated

The Best Memphis Internet Providers

Looking for the best internet providers in Memphis? We have you covered. However, with Tennessee coming in below the national average of 18.7 Mbps for internet speed, it can be challenging finding the ideal internet connection in Memphis. In this review, we’ll go over the plans and pricing available from the top three Memphis internet companies, and explain how each company differs to help you choose the best internet service for your home.

The 3 Best Internet Providers in Memphis

●  AT&T – Top Rated Provider

●  Comcast Xfinity – Most Flexible Plans

●  EarthLink – Best Contract Terms

The Best Memphis Internet Providers: Summed Up

       AT&T      Comcast Xfinity       EarthLink
      Defining trait                Top Rated Provider      Most Flexible Plans      Best Contract Terms
      Connection type                          DSL, Fiber       Cable, Fiber       DSL, Fiber
      Download speeds    ( (Mbps)   100 Mbps
300 Mbps
1,000 Mbps
      25 Mbps       100 Mbps       200 Mbps       300 Mbps       600 Mbps      1,000 Mbps        15 Mbps       30 Mbps       80 Mbps       100 Mbps       200 Mbps       1,000 Mbps
Prices starting at       $50/mo.       $20/mo.       $49.95/mo.
Contract length       12 months       12 months       12 months
Data cap      Up to 1 TB/mo.            Up to 1 TB/mo.       None

AT&T – Top Rated Provider

AT&T is the award recipient of the 2019 J.D. Power U.S. Internet Service Provider Satisfaction Study. The provider nets perfect “Among The Best” five-star reviews in all aspects of the study, including overall satisfaction, cost of service, billing, and customer service. The provider’s fiber-optic plan comes in cheaper than competitor Comcast Xfinity’s comparable plan at just $70 per month.

In addition to stellar reviews by J.D. Power, AT&T is also ranked second by the American Consumer Satisfaction Index. The company comes in just one point behind Verizon Fios, with an overall score of 69 out of 100, with the average for all providers being 62.

●  Price: $50 or $70 per month

●  Speed and Data: 100 Mbps, 300 Mbps, or 1000 Mbps

●  Plans/Packages: Internet only, internet + TV, internet + TV + landline

●  Contract Options: 12 months

Comcast Xfinity – Most Flexible Plans

Customers love Comcast Xfinity for its performance and reliability. The 2019 U.S. Internet Service Provider Satisfaction Study by J.D. Power gave the provider five out of five stars in this area, in addition to a four-star overall rating and additional “Better Than Most” reviews in overall satisfaction and communications.

Aside from this, plan flexibility is a great perk provided by Comcast Xfinity. There are six different speeds available in Memphis, from a 25 Mbps for just $20 per month to lightning-fast 1000 Mbps fiber service for a respectable $80 per month. You’ll also find opportunities to bundle and save with other Comcast Xfinity services like TV and landline phone.

●  Price: $20, $40, $50, $60, $70, or $80 per month

●  Speed and Data: 25 Mbps, 100 Mbps, 200 Mbps, 300 Mbps, 600 Mbps, or 1,000 Mbps

●  Plans/Packages: Internet only, internet + TV, internet + TV + landline

●  Contract Options: 12 months

EarthLink – Best Contract Terms

Although the provider only offers internet services, EarthLink still provides plenty of options for both DSL and fiber internet plans. Speeds start as low as 12 Mbps and go up to 1,000 Mbps, although you might find they’re a bit pricier than competitors. One thing we do like about EarthLink is that unlike AT&T and Comcast Xfinity, the provider doesn’t put data caps on internet customers.

EarthLink gets an A rating and is accredited by the Better Business Bureau. Since the provider is fairly regional, it’s not included in ratings from J.D. Power or the American Consumer Satisfaction Index.

●  Price: $49.95, $59.95, $69.95, $79.95, or $99.95 per month

●  Speed and Data: 15 Mbps, 30 Mbps, 80 Mbps, 100 Mbps, 200 Mbps or 1000 Mbps

●  Plans/Packages: Internet only

●  Contract Options: 12 months

How We Found the Best Internet Providers in Memphis

Many reviews of Memphis internet providers are biased, so we looked at trusted data to come up with a factual analysis of each provider. Here are the indicators we used:

●  Coverage. There’s nothing more frustrating than researching an internet provider, only to find out they don’t provide service at your address. That’s why we only included internet providers in Memphis that cover the vast majority of the city and surrounding area.

●  Value. One common pitfall with internet service is that you don’t always get what you pay for. We made sure each of the top providers offer a balance of speed, service, and contract terms for the price.

●  Customer Satisfaction. J.D. Power, the American Consumer Satisfaction Index, and the Better Business Bureau all assess customer satisfaction with their internet provider. We looked at data and reviews from each of these organizations to evaluate how happy current customers are with their internet service.

Memphis Internet FAQ

What are the best internet providers in Memphis?

With each customer’s needs varying depending on numerous factors, taking time to compare each company can help indicate which provider is best for you. After much research, we found that AT&T, Comcast Xfinity, and EarthLink are the best Memphis internet providers, based on data and reviews.

How much does internet service in Memphis cost?

Internet service in Memphis starts at $20 per month for low speeds and can go up to $100 per month for fiber internet. How much you spend on internet service will depend on your internet connection speeds, location, and provider terms.

Is fiber internet available in Memphis?

Fiber optic internet with up to 1,000 Mbps download speed has arrived in Memphis. However, it’s not available in all areas. You’ll have to check with individual providers to see where service is available.

About the Authors

Lisa Melillo is a personal finance writer for Reviews.com. Over the past seven years, she’s covered insurance, travel, and home-related topics for a variety of online publications and businesses.