As a major Midwestern city, Indianapolis is familiar with the crime that comes with being an urban center. With the museums, markets and other attractions come the challenges of keeping the community safe, and unfortunately, Naptown is feeling these pressures just like other major cities around the nation. To protect the important things in your life, home security systems come equipped with all the necessary tools to give you the peace of mind you deserve.
We found the top four home security companies in Indianapolis to suit a variety of customers, so you can feel confident choosing the provider that best fits your needs. All four offer state-of-the-art HD surveillance cameras, motion sensors for doors and windows and mobile capabilities to ensure your house is safe. Choosing a provider is only one part of professionally protecting your home, for that reason we also dive into the specifics of what it means to own a home security system in Indianapolis, including false alarm ordinances and local crime statistics.
The Best Home Security Systems in Indianapolis: Summed Up
|Prices start at||$29.99/mo.||$44.99/mo.||$36.99/mo.||$14.99/mo.|
Month-to-month after the first year
|36 months||No contracts|
|Smart home features||Lights|
|Base station Keypad|
How We Found the Best Home Security Systems in Indianapolis
We researched local and national home security systems to find four companies that provide the best coverage in Indianapolis. Each comes equipped with the technology and resources to provide protection for the four fundamental levels of home security:
- Intrusion — door, window and glass-break sensors
- Environmental — carbon monoxide, fire and flood sensors
- Surveillance — indoor, outdoor and doorbell cameras
- Life safety — life alert and panic buttons
We evaluated our contenders on their customer service and installation experiences, as well as their overall capabilities, favoring those providers that offer automation and mobile services. More importantly, we spent eight months testing our top picks to make sure they would work just as well after months of use as they did on day one. The bottom line? All of them did, with ease.
The 4 Best Home Security Systems in Indianapolis
- Vivint – Best for Home Automation
- Frontpoint – Best Customer Service
- ADT – Most Popular Provider
- SimpliSafe – Most Flexible
Indianapolis Home Security Reviews
While Vivint hasn’t been around for nearly as long as ADT, its advanced technological capabilities and intuitive mobile app remind us that when it comes to home security, sometimes you’re better off with the new model.
Vivint’s plans include all the standard offerings we desire from a home security service, including the latest HD cameras and room and door sensors. Where it distinguishes itself is in the automation capabilities that make using the service easy and intuitive without sacrificing security. Vivint’s top-rated mobile app allows users to monitor and record live footage, set custom actions for different situations, and arm or disarm the system from your smartphone. It also sends mobile alerts to prevent you from accidentally leaving your house vulnerable, like notifications when a door is left open. Another great perk is that Vivint offers a lifetime equipment warranty.
In addition to mobile capabilities, your home security system can also be controlled from a sleek touchscreen device that functions as a wall-mounted control panel, adding to our impression that Vivint is ahead of the curve when it comes to tech-savviness. This attention to detail has paid off taking into account the accolades the company has received in the past few years. Among its awards, it received the U.S. News & World Report’s Best Home Security System of 2019, PCMag Editors’ Choice Award and the Business Intelligence Group Excellence in Customer Service Award.
Prospective customers should note that Vivint requires you to purchase all your equipment upfront in order to choose a monthly contract. Otherwise, you’ll have to enter a five-year agreement. Plus, the company mandates professional installation, which can cost extra if you purchase an outdoor camera. Still, Vivint’s advanced automation and extensive mobile capabilities make it a strong option for customers looking for top-tier technology.
For customers unfamiliar with home security or who simply want guided support to better protect their homes, we recommend Frontpoint — a company that impressed us with a clear commitment to its customers and a range of professional monitoring services.
After deciding on a plan and ordering your equipment, Frontpoint directs you to a mobile site with instructions for installation. The site is personalized based on your plan, so if you stop halfway through installation, the web page will remember where you left off. And if you spend longer than normal on a particular step, a pop-up window appears with a phone number to call for support. Plus, the Frontpoint website includes guides for every piece of equipment, tutorial videos and a comprehensive FAQ page.
During installation, our tester encountered a problem connecting her control panel to the rest of her system. After a quick phone call, a Frontpoint representative identified the issue as belonging to the circuit board itself. While this could easily be a cause of frustration, the rep was apologetic and efficient, shipping a replacement control panel overnight. After it arrived the next day, the entire system was operational in less than 15 minutes.
When it comes to the service itself, Frontpoint provides all the protection we looked for, though different package tiers will get you different capabilities. Frontline offers five basic plans to choose from, providing basic monitoring, including hubs and keypads, door and window sensors, motion sensors, yard signs and window decals. Frontline offers two professional plans: The Interactive plan and Ultimate plan. The Interactive plan includes 24/7 professional monitoring, senor history, remote access and control, mobile alert and notifications via email or text, geo-location services, unique user codes and expandable and portable equipment. The Ultimate plan includes everything in the Interactive plan, plus live video streaming, video and image history, light and smart lock controls, and motion-triggered alerts. Regardless of the package, we were impressed by Frontpoint’s strong commitment to service and hands-on support that made us feel like more than just another customer.
ADT is the most well-known home security company in the game, with more than 6 million active subscribers — you probably recognize their blue octagonal signs from, well, everywhere. Part of this is a matter of experience (the company has been around since 1874) but it’s mostly due to the fact that ADT simply offers great security coverage.
ADT’s monitoring packages can be customized based on the specific equipment you want and a company representative is available via phone to help you determine which options will work best in your home. As one tester noted when talking to an ADT rep: “My needs drove the conversation. And once I finally had the quote, he explained the purpose behind each device I was receiving.” This helps ensure you’re not purchasing services you don’t need, but even if you do, the technician installing your system will also be able to remove any unnecessary pieces from your plan to save you money.
Once installed, ADT offers a wide range of capabilities. Besides monitoring, its traditional plan offers a digital control panel, front door sensor, cellular monitoring, wireless keychain remote and high decibel alarm in case of glass break or break in. Keep in mind that you’ll need to pay $25 in order to use ADT through their mobile app. For another $6.00, you’ll also receive remote access to video; both live clips and triggered events. ADT also offers additional cameras, plug-ins and sensors at an additional cost. Prices are not stated on the ADT website for these features.
The upgrade to video technology enables HD recording as soon as a door is opened or remotely view your home from any mobile device. If your alarm goes off, this will allow you to assess the situation before calling police, thereby avoiding the hassle and fees stemming from false alarms. ADT also provides extensive automation offerings, including a vacation mode that maintains a steady temperature while you’re away and turns on lights at various times to mimic someone being home.
These advanced capabilities and broad customizability make ADT a strong contender for just about anyone interested in home security, whether you’re looking for a vast and complex system or simply want the satisfaction of knowing your property is protected. Whatever your needs, opting for ADT means choosing a company with over a century’s worth of home security experience.
Purchasing a home security system can be both confusing and expensive. In fact, a Reviews.com survey found that 46% of US adults deemed cost their main barrier to owning a home security system. That’s why SimpliSafe has made a name for themselves by offering some of the most flexible, budget-friendly options in the industry.
With 24/7 professional monitoring starting as low as $14.99 per month and a step-by-step installation guide, SimpliSafe is one the most user-friendly systems out there. Unlike the majority of their competitors, SimpliSafe also gives you the ability to opt out of a contract so you can monitor your home without the hassle of an annual or monthly commitment. Whether you decide to opt in or opt out of the professional monitoring, you’ll still need to pay the upfront equipment costs. Fortunately, SimpliSafe revamped its equipment so you can rest assured knowing you have the most up-to-date system.
Guide to Indianapolis Home Security Systems
Research your neighborhood’s crime profile
Before you build your home security system, it’s a good idea to do some research on the threats your neighborhood faces. This could factor into the number of entry sensors or video cameras you feel are necessary to secure your home. NeighborhoodScout has a tool where you can enter your address and check out the kind of crime common in your Indianapolis neighborhood.
Register your security system
Sometimes, home security systems can be a little too secure. Various studies have shown false alarms comprise a big majority of alarm calls to police. You’re particularly susceptible to such calls if your system relies on motion detection, since simple things like a misplaced step from your pet could trigger one of your sensors. For police officers responding to such calls, the cost of false alarms is far greater than just inconvenience: It means taking the time to handle a non-existent threat when their services could be better used elsewhere.
For this reason, Indianapolis requires businesses and residents to register their system with the police department. Without a registered system, the police could choose not to respond to your alarm. And if they do respond and it’s a false alarm, you could be charged a hefty fine.
Consider a local company
Our top picks enable you to keep your home protected whether you want a full-fledged system or just a few security cameras to keep an extra eye on your property. But if you’re looking for even more options to ensure you’re getting the best rate for the services you need, we’ve compiled five more top-rated Indianapolis home security providers based on research and reviews from popular consumer sites like Angie’s List and Yelp.
Ultimately, the security system that’s best for you will depend on the specifics of your home, so it’s a good idea to get quotes from as many providers as possible after checking out our top picks. This list is a great place to start.
Indianapolis Home Security Systems FAQ
How much does a false alarm cost in Indianapolis?
False alarms take time and energy away from legitimate emergency calls. The fees vary from one town to another but can add up overtime. Human error is the most common reason for many false alarms. Right now, over 3,000 cities throughout the U.S. charge false alarm fines, according to SafeStreets. For most first-time offenders the fines are typically quite low; less than $35.00. However, for each repeat false alarm, the fine amount increases. In Indianapolis, the fee is $100.00 for each false alarm.
What is Indianapolis’s crime rate like?
According to City Rating, crime statistics for the city of Indianapolis shows an overall upward trend, based on data from the past 17 years. In 2016, the crime rate for violent crime was already higher than the national average by 246.13%. The property crime rate was also higher than the national average by an average of 95.65%. In 2020, the overall crime rate in Indianapolis is projected to be 45,045 incidents, with 37,331 involving property crime. A home security system can help prevent many of these crimes.