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The Best Hawaii Homeowners Insurance Company

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    The five insurance providers that we looked to find the best homeowner insurance in Hawaii included two major players in the industry (Allstate and State Farm) as well as several regional carriers. All our choices, large or small, do a good job of providing reasonably-priced, comprehensive homeowner insurance in the island-state, and were evaluated for financial stability, customer service, and breadth of coverage. That information, coupled with some well-chosen quotes, should enable you to pick the company that is best suited for you.

    The Five Best Homeowners Insurance Companies in Hawaii 

    Compare Hawaii’s Best Insurance Companies

     Reviews.com ScoreAverage PriceAM Best Financial StrengthJ.D. Power Overall Customer Satisfaction
    Allstate4$299A+829/1,000
    State Farm3.75$456A++835/1,000
    First Insurance Co. of HawaiiN/A$342A+N/A
    Hawaiian Insurance & Guaranty Co.N/A$442BN/A
    Universal North American Insurance Co.N/A$251B++N/A

    Allstate

    Based on our research, Allstate’s strength is in the diversity of its coverage offerings and discounts, which allow you to pick and choose what works best for your circumstances. It has a user-friendly website, with abundant insurance information to help inform policyholder’s decisions. While it does receive better-than-average scores from J.D. Power, its NAIC complaint index reveals complaints for homeowners insurance are higher than industry average.

    Best for New Homebuyers

    Why we chose it

    Allstate may be a great choice for some new homebuyers, as it provides an informative website, a diverse range of coverage offerings, and a multitude of discounts — some of which are specifically for new home buyers.
    • 4 Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • A AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • 829 J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    Allstate may be a great choice for some new homebuyers, as it provides an informative website, a diverse range of coverage offerings, and a multitude of discounts — some of which are specifically for new home buyers.

    Pros

    • Diverse discount opportunities
    • User-focused website and digital tools
    • Strong J.D. Power scores for overall customer satisfaction

    Cons

    • NAIC complaint ratio index high
    Read More

    Discounts available

    • Early signing discount
    • Homebuyer discount
    • Hail resistant roof discount

    Unique features

    Allstate’s discount list is extensive, for being a national insurer, and can result in significant savings for those who qualify. For example, homeowners could save up to 10% on premiums if they sign up for the new policy at least 7 days before the current one expires.

    *J.D. Power 2021 Home Insurance Customer Satisfaction Survey, based on a 1,000-point scale

    Further Reading on Allstate:

    State Farm

    State Farm has the highest financial strength score on our list of homeowners insurance in Hawaii, which indicates a strong history of being able to pay customers claims on the Islands. You can easily get a quote online with its detailed quote tool. If you prefer in-person transactions, you can work with a dedicated State Farm agent who knows the ins and outs of the policies and what’s covered.

    Best Web Experience

    Why we chose it

    State Farm is a national insurer with some of the strongest third-party ratings for customer satisfaction and financial strength. Additionally, it offers a detailed quote tool and an informative platform for insurance information to users who prefer a tech-forward insurance experience.
    • 3.75 Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • A++ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • 835 J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    State Farm is a national insurer with some of the strongest third-party ratings for customer satisfaction and financial strength. Additionally, it offers a detailed quote tool and an informative platform for insurance information to users who prefer a tech-forward insurance experience.

    Pros

    • Financially stable
    • Detailed quote tool
    • Informative website

    Cons

    • Few discounts
    • Higher premiums on average
    Read More

    Discount available

    • Multi-policy
    • Fire,smoke, or burglar alarms discount
    • Impact-resistant roof discount

    Unique features

    State Farm’s comprehensive quote tool makes it easy to get a detailed quote in minutes. You can also pay your bill, file and manage a claim, and handle most maintenance tasks either online or via the company’s app.

    Further Reading on State Farm:

    First Insurance of Hawaii

    First Insurance of Hawaii may be one of the best local providers of homeowners insurance for Hawaii residents, thanks to its history of operating in the state, local agencies, competitive rates, and a few generous discounts.

    Best for Local Agents

    Why we chose it

    First Insurance Company of Hawaii made our list because it is a regional company with agents familiar with the local risks and hazards homeowners face. Coverage customization may be limited, but its rates are on the more competitive end for the area, based on our review of quoted premiums. While its website is not the most informative, and the company is not large enough to rank in J.D. Power studies, homeowners may be happy to know the company does receive an A+ (Superior) rating from AM Best for financial strength.
    • N/A Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • A+ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • N/A J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    First Insurance Company of Hawaii made our list because it is a regional company with agents familiar with the local risks and hazards homeowners face. Coverage customization may be limited, but its rates are on the more competitive end for the area, based on our review of quoted premiums. While its website is not the most informative, and the company is not large enough to rank in J.D. Power studies, homeowners may be happy to know the company does receive an A+ (Superior) rating from AM Best for financial strength.

    Pros

    • Strong financial backing
    • Low average premiums
    • Partnership with AXIS for hurricane coverage

    Cons

    • Few additional coverage or discount options
    • Limited available third-party ratings for customer experience
    Read More

    Discount available

    • Multi-policy
    • Renew-policy discount
    • 40% claim free discount

    Unique features

    The local benefits of a regional provider, with rates that compete with larger insurers. Plus, homeowners may save up to 40% for remaining claims-free for multiple consecutive years, or for bundling home and auto with this provider. For island-specific coverage, First Insurance partners with AXIS to provide hurricane coverage as well.

    Hawaiian Insurance and Guaranty Company

    Hawaiian insurance and Guaranty Company has been serving residents of the Aloha state for over 100 years. While its website may not be the most modern, its strong local roots and extensive discount list made it a top choice to review for Hawaiian residents.

    Best for Discounts

    Why we chose it

    As one of the oldest insurance companies in the state, Hawaiian Insurance and Guaranty is a company familiar with the challenges Hawaiian homeowners face. Homeowners may be able to expect a very personalized and informed experience, whether obtaining a quote or handling a claim. The insurance provider also has an extensive list of discounts available, which could save you on premiums, which are higher, on average.
    • N/A Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • B AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • N/A J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    As one of the oldest insurance companies in the state, Hawaiian Insurance and Guaranty is a company familiar with the challenges Hawaiian homeowners face. Homeowners may be able to expect a very personalized and informed experience, whether obtaining a quote or handling a claim. The insurance provider also has an extensive list of discounts available, which could save you on premiums, which are higher, on average.

    Pros

    • Extensive discount list
    • Experience in Hawaii

    Cons

    • Can be pricey
    • Older website
    • Low financial strength rating
    Read More

    Discounts available

    • Multi-policy
    • Security systems discount
    • Loss free discount
    • Newly purchased home discount
    • Superior construction discount
    • Union member discount

    Unique features

    This insurance provider boasts a large number of discounts for which most homeowners can qualify. It also has a local touch that may help improve its customer service experience.

    Universal North American Insurance Co.

    Though Universal North American Insurance Company is a smaller insurer than some others in Hawaii, it does have moderate financial stability, according to AM Best, who gave it a good “B++” rating. The company also has the cheapest Hawaii homeowners insurance rates of all companies we reviewed.

    Best for Customer Service

    Why we chose it

    Universal North American Insurance Company lacks a modern website, but homeowners do have access to 24/7 customer service. However, what Hawaiian homeowners may find most attractive are the highly competitive rates we found — as low as $250 per year for $200,000 in dwelling coverage, according to data from Coverage.com.
    • N/A Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • B++ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • N/A J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    Universal North American Insurance Company lacks a modern website, but homeowners do have access to 24/7 customer service. However, what Hawaiian homeowners may find most attractive are the highly competitive rates we found — as low as $250 per year for $200,000 in dwelling coverage, according to data from Coverage.com.

    Pros

    • 24/7 customer service
    • Online claim tool
    • Low premiums

    Cons

    • Hard to use website
    • Few discounts
    Read More

    Discounts available

    Paperless billing discount

    Unique features

    24/7 customer service is available for all policy holders. The company also has some incredibly low premiums, based on data available from Coverage.com.

    Average Cost of Homeowners Insurance in Hawaii

    Our data showed residents of Hawaii pay around $389 per year for homeowners insurance on average, based on quoted premiums from Coverage.com. While these averages are based on $200,000 in dwelling coverage, your home value, specific location, selected coverage limits and deductibles are a few of the factors unique to each homeowner that can significantly affect your premium. For this reason, it is important to compare quotes for your specific situation to determine which company is the best fit for your needs.

    Home insurance add-ons that will further protect you

    Because the island state is prone to tropical storms and hurricanes, Hawaii homeowners will likely be advised by insurers to acquire flood insurance, and in some parts of the state, it may even be required due to risk. While not typically included in a standard home insurance policy, homeowners insurance companies may partner with flood insurance providers to offer this, or will facilitate the purchase through a government program such as the National Flood Insurance Program. Alternatively, you may be able to find flood insurance from a private company, separate from your home insurer. 

    According to the U.S. Geological Survey, Hawaii experiences thousands of earthquakes every year. Most of the seismic activity is imperceptible and is caused by magma movement from volcanoes. But the earthquake record for the state shows an average of one magnitude 6 or greater earthquake every 10 years, so you might want to get this coverage added to your policy. Most homeowners insurance policies exclude earthquake coverage in their basic policies, which means that you may have to pay extra to get this added protection.

    The Cheapest Homeowner Insurance Companies in Hawaii

    CompanyAverage annual rate for $200K in dwelling coverage 
    Universal North American Insurance Company$251
    Allstate $299
    First Insurance Company of Hawaii$342
    Hawaiian Insurance & Guaranty Company$442
    State Farm$456

    Cost of Homeowners Insurance by Age of Home

    Age of Home (years)Average annual rate for $200K in dwelling coverage
    0-10$326
    10-25$419
    25-50$423
    50+$423

    Top 3 Cheapest Homeowners Insurance Companies in Hawaii

    • Universal North American Insurance – $251
    • Allstate – $299
    • First Insurance Company of Hawaii– $274

    Top 2 Most Expensive Homeowners Insurance Companies in Hawaii

    • Hawaiian Insurance & Guaranty Company – $442
    • State Farm – $456

    Resources Helpful for Hawaii Homeowners 

    Different local communities in Hawaii offer home rehabilitation loan programs, such as the one offered by the Honolulu city and county Community Assistance Division. Residents may be able to take advantage of these opportunities to help protect their homes for the future. For first-time home buyers looking to acquire a residence, the Hula Mae Mortgage Loan Program may help individuals or families who qualify acquire a 30-year mortgage at extremely low rates.

    Homeowners Insurance FAQ

    Methodology

    We evaluated the companies based on their third-party agency ratings for customer experience, financial stability, as well as coverage options to determine which might be the best providers. To compare home insurance companies across the board, we then calculated a Reviews.com score based on the following:

    • Customer Ratings — Customer ratings are an indication of satisfaction with the process of filing a claim. We measured this using J.D. Power Homeowners Satisfaction ratings.
    • Coverage — As there isn’t one company to fit everyone’s needs, we evaluated companies by the amount of coverage options and add-ons available. 
    • Confidence — It is extremely important for insurance companies to fulfill customers’ claims. Companies with sound financial strength will not have issues paying out claims, regardless of the amount. However, companies with weak financial strength might not be able to pay out claims. We measured this using AM Best’s ratings, which specializes in assessing the financial strength of insurance companies.
    • Customer Experience — The amount of complaints a company receives is an indicator of the overall customer experience as it expresses dissatisfaction. We have based this measure on the NAIC National Complaint Index.

    About the Authors

    Mandy Sleight is an insurance writer for Reviews.com. Over the last three years, she has covered insurance providers, coverage, costs of insurance, and more at MoneyGeek, Bankrate, and The Simple Dollar.

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