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Homesite Insurance Review 2022

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In business since: 1997
JD Power Score: 852/1000
AM Best Financial Strength Rating: A
States served: 48 plus the District of Columbia

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Reviews Report

  • Quote and bind insurance policies 100% online.
  • No mobile app offered.
  • Homesite insurance products not available in California, Illinois, or New York
  • The National Association of Insurance Commissioners (NAIC) gives Homesite insurance a 3.02 complaint index. This means that the NAIC receives three times as many complaints about Homesite versus the industry average. 
  • Homesite offers several types of life insurance coverage.

Homesite Insurance was founded in 1997 and is headquartered in Boston, Massachusetts. The direct-to-consumer insurance company allows consumers to quote and purchase insurance products entirely online. However, licensed representatives are available by phone through Homesite’s contact center for consumers who prefer to speak with an agent to purchase insurance. Homesite Insurance offers home, renters, condo, auto, life and small business insurance products in 47 states and the District of Columbia.

Homesite Insurance Overview

Auto insuranceHome insuranceLife insurance
J.D. Power Customer Satisfaction ScoreN/A779/1,000N/A
AM Best Financial StrengthA (Excellent)A (Excellent)A (Excellent)

Homesite Auto Insurance

Homesite offers auto insurance in all states and Washington, D.C. except California, Illinois, and New York. Drivers can get a quote online, customize the quote to their specific auto insurance needs, and bind the policy all in a single visit to Homesite’s website. Standard coverage options include liability, comprehensive and collision coverage, uninsured motorist insurance, medical payments, and personal injury protection. Depending on the state in which you live, one or more of these may be required.

Optional coverage through Homesite can be included to further tailor a car insurance policy to your financial protection preferences, like gap insurance, roadside assistance, or rental car reimbursement coverages. Homesite does not offer specialty insurance for classic or antique cars at this time. However, drivers needing non-standard auto insurance coverage — high-risk drivers — can purchase coverage through Homesite’s programs unit in Holmdel, New Jersey, Homesite Underwriting Managers LLC (HUM). Claims can be filed online 24/7 by logging into the customer portal, or by calling the claims department directly. 

Strengths: Customizable car insurance coverage that can be quoted and purchased 100% online, along with filing and tracking the claims process. 

Restrictions: Auto coverage is not currently available in California, Illinois, or New York. Homesite auto is not a good fit for high-risk drivers, who would be better suited to nonstandard coverage through Homesite Underwriting Managers LLC.

Discounts: In addition to standard discounts, Homesite also has discounts for group affiliations and parking your vehicle in a garage. These discounts can be stacked with other common discounts to increase auto insurance savings.

Homesite Home Insurance

Homesite Insurance provides coverage for homeowners, renters, and condo unit owners. Like auto insurance, Homesite home insurance products are not offered in California, Illinois, or New York. 

Homesite renters insurance includes coverage for belongings, liability, and additional living expenses, which are standard coverages. Renters can customize their insurance policy with Homesite to include coverage for mold protection, up to $15,000 in identity theft recovery, personal injury protection, and increased coverage limits for valuables and personal property. 

Condo unit owners can also upgrade their Homesite condo insurance with the same optional coverage as with renters insurance, except for mold protection. Homesite condo insurance can also include additional coverages for home office damage or theft,  earthquake damage, and personal injury protection which includes coverage for invasion of privacy and libel or slander. 

Homeowners can buy Homesite home insurance coverage with optional add-ons, including up to 50% in extended coverage for the dwelling, which covers inflation of construction materials and labor. 

Strengths: Homesite home insurance products feature add-on coverages like mold protection (renters insurance), earthquake coverage, personal injury protection,  identity theft,, increased dwelling coverage on homeowners, and home office damage or theft insurance.

Restrictions: Homesite does not offer home products in California, Illinois, and New York. Certain perils may be covered by a separate, higher deductible than the policy deductible, such as those for wind, hail.

Discounts: Homesite offers discounts on a homeowners policy when switching from another Homesite renters or condo policy, plus endorsement package discounts, and a discount for seniors or retired customers; discounts may not be available in every state.

Homesite Life Insurance

Homesite Insurance offers two types of life insurance through American Family Life Insurance Company: term and whole life for both children and seniors. Term coverage can be purchased with level coverage and premiums for 10, 15, 20, or 30 years. Applicants must be at least 18 to apply with age limits of 45 for the 30-year term, 50 for the 20-year term, and 60 for the 10-year term. Coverage amounts can be purchased between $50,000 and $500,000 and applicants can only apply for themselves to get term life insurance through Homesite.

The children’s whole life insurance policy can be purchased with either $25,000, $50,000, or $75,000 in coverage, with premiums payable for 20 years. Premiums stay level the entire payment period and once the policy has been in effect for 20 years, it is considered paid in full and no further payments are needed unless the guaranteed purchase option benefit is used. Whole life insurance provides lifelong financial protection, though certain terms and conditions may apply. Both the children’s and seniors’ whole life insurance policies build cash value over time.

Strengths: Term life, children’s and senior whole life insurance policies can be quoted and purchased completely online. Children’s life insurance includes a guaranteed purchase option, which allows the policyholder to purchase more life insurance at predetermined dates or life events without a health qualification.

Restrictions: Homesite only offers term life insurance to people between the ages of 18 and 60, with a maximum of $500,000 in coverage. Whole life insurance coverage is only available for children and seniors, so the remaining age groups cannot get permanent life insurance through Homesite. With term life insurance, the policy cannot be used to replace another existing life insurance policy.  

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About the Authors

Mandy Sleight is an insurance writer for Reviews.com. Over the last three years, she has covered insurance providers, coverage, costs of insurance, and more at MoneyGeek, Bankrate, and The Simple Dollar.

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