Safeco is a Liberty Mutual company that sells through independent agents. The company offers a range of different insurance types including homeowners, auto, pet, umbrella, and renters insurance.
For those who don’t own their own home and want to ensure they are fully protected, Safeco’s renter’s insurance is a solid choice. If you bundle multiple policies (for example, auto + renters), many insurers offer multi‑policy savings that commonly fall in the 5%–15% range, though amounts vary by state and carrier (source) (NAIC). For renters‑specific satisfaction benchmarking, note that Safeco is part of Liberty Mutual Group and is not scored separately in J.D. Power’s Renters Insurance Study; the Liberty Mutual brand’s results in the latest U.S. Renters Insurance Study are the best publicly available proxy. Company‑specific complaint experience for Safeco can be checked via the NAIC Consumer Information Source complaint index (Homeowners line, which includes renters/HO‑4) at NAIC CIS.
Our Safeco renters insurance review will help you learn more about the company, its policies and coverage.
Safeco Renters Insurance Overview
Overall brand sentiment signals like YouGov and profiles such as the Better Business Bureau can be directional, but renters‑specific satisfaction is best benchmarked via J.D. Power’s latest U.S. Renters Insurance Study (reported at the Liberty Mutual brand level). For Safeco’s company‑specific complaints, use the NAIC Complaint Index (Homeowners line, which includes renters/HO‑4) via the NAIC Consumer Information Source.
PROS
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Safeco Highlights
Methodology
We evaluated Safeco’s renters insurance using current third‑party indicators of customer experience and financial strength, and independent analysis of coverage. Specifically, we reference the latest J.D. Power U.S. Renters Insurance Study (Liberty Mutual brand results as a proxy for Safeco), the NAIC Consumer Complaint Index for the Homeowners line (which includes renters/HO‑4), and current A.M. Best financial strength ratings.
- Customer Ratings – We use J.D. Power’s renters insurance satisfaction results (1,000‑point scale) at the Liberty Mutual brand level as the closest renters‑specific proxy for Safeco.
- Coverage – Because needs vary by renter, we assess the breadth of base coverage and available add‑ons, noting common endorsements like identity theft protection and scheduled personal property.
- Confidence – We verify the insurer’s ability to pay claims using A.M. Best’s Best’s Financial Strength Rating (and outlook) for the relevant Safeco/Liberty Mutual underwriting entities.
- Customer Experience – We review regulator‑validated complaint performance using the NAIC Complaint Index for the Homeowners line (renters/HO‑4 included) and, where helpful, state insurance department complaint studies.
The Competition
| Company | Reviews.com Score | AM Best Financial Strength Rating | J.D. Power Renters Study (latest) | NAIC Customer Complaints |
| Safeco Renters Insurance | 3.5 | A | Not scored separately; use Liberty Mutual brand in latest study | See current NAIC complaint index |
| State Farm | 3.75 | A++ | See latest J.D. Power Renters Study | See current NAIC complaint index |
| American Family | 3.75 | A | See latest J.D. Power Renters Study | See current NAIC complaint index |
| Allstate | 4 | A+ | See latest J.D. Power Renters Study | See current NAIC complaint index |
| Nationwide | 3.75 | A+ | See latest J.D. Power Renters Study | See current NAIC complaint index |
| USAA | 4 | A++ | See latest J.D. Power Renters Study | See current NAIC complaint index |
| Farmers | 3.5 | A | See latest J.D. Power Renters Study | See current NAIC complaint index |
*All information accurate as of 11/10/2025.
Safeco vs. State Farm
Safeco is a Liberty Mutual company sold through independent agents, while State Farm primarily uses captive agents. For renters‑specific satisfaction, J.D. Power reports at the brand level and does not break out Safeco; use Liberty Mutual’s result in the latest U.S. Renters Insurance Study as Safeco’s proxy. By financial strength, State Farm holds an A.M. Best A++ (Superior) rating, compared with Liberty Mutual/Safeco’s A (Excellent) (AM Best). Complaint performance should be checked using the NAIC Complaint Index for each company’s Homeowners line (which includes renters) via NAIC CIS.
Both companies offer a wide range of discounts and endorsements. Bundling can meaningfully reduce total premiums in many states, but actual savings vary; it’s worth comparing bundled vs. unbundled quotes alongside telematics and protective‑device credits (III).
Safeco vs. Allstate
Allstate is a nationally recognized brand with a hybrid distribution model (exclusive agents plus direct/digital), while Safeco focuses on independent agents. In financial strength, Allstate carries an A.M. Best A+ (Superior) and Liberty Mutual/Safeco is rated A (Excellent) (AM Best). For renters‑specific satisfaction, consult J.D. Power’s latest brand‑level results for each carrier in the U.S. Renters Insurance Study, and use NAIC CIS to review current complaint indices.
Allstate and Safeco both offer customizable coverage and multi‑policy discounts. If you’re comparing features, consider identity theft coverage, scheduled personal property, and whether you want an independent agent relationship (Safeco) or an exclusive‑agent/digital mix (Allstate). If you live in a flood‑exposed area, remember that standard renters policies exclude flood; renters can purchase contents‑only flood insurance through FEMA’s NFIP (FloodSmart.gov).
The Bottom Line
Safeco renters insurance offers broadly competitive coverage options, agent support, and modern digital servicing. Because J.D. Power renters satisfaction is reported at the Liberty Mutual brand level (not Safeco), use Liberty Mutual’s latest study result as a proxy and pair it with Safeco’s NAIC Complaint Index for a fuller view of customer experience. Multi‑policy bundles can deliver meaningful savings for many households, but compare totals with and without bundling to find the best overall value.
Your personal property is typically protected at home and in many off‑premises situations, subject to policy limits and exclusions. Standard renters insurance excludes flood; if that’s a concern, consider contents‑only flood coverage through the NFIP (FEMA FloodSmart). Safeco offers nationwide agent access, online claims, and mobile account management, making it a convenient choice if you prefer working with an independent agent backed by a national carrier.