Allstate has been offering insurance products in the U.S. for the past nearly 90 years. What started as an auto insurance company has grown to one of the largest overall insurance companies and the 6th most popular nationwide. As of 2025, Allstate remains a scale leader in personal lines (top-4 in private passenger auto and #2 in homeowners by direct premiums written), backed by strong financial strength ratings across agencies (AM Best A+ [Superior]; S&P AA-; Moody’s A1; Fitch A+) (NAIC market share; AM Best; Allstate Investor Relations). For renters, typical premiums average about $15 per month nationally, with pricing varying by ZIP code, limits, and discounts (ValuePenguin 2025). Recent satisfaction studies show mixed, industry‑average‑ish experiences amid pricing pressure, with digital self‑service and communication driving better outcomes (J.D. Power 2024 Home Insurance Study; ACSI).
Allstate Renters Insurance Overview
Allstate was founded in 1931 and has grown to become the largest publicly held personal lines insurance company in the United States. Overall, Allstate has a broad national footprint and strong capital resources. Independent sources report continued A‑level insurer financial strength ratings for Allstate’s core P&C subsidiaries—AM Best A+ (Superior), S&P AA‑, Moody’s A1, and Fitch A+—with generally stable outlooks, underscoring a strong ability to pay claims (AM Best; Allstate Investor Relations; Moody’s; Fitch). Consumer perception in 2025 is mixed-to-average across many large carriers due to premium pressure, though brand recognition remains high (ACSI).
PROS
CONS
Allstate Highlights
Methodology
For the Allstate renters insurance review, we evaluated the company based on its customer rating and experience, financial stability, and coverage. To compare renters insurance companies across the board, we calculated a Reviews.com score based on the following:
- Customer Ratings– Customer ratings are an indication of satisfaction with the process of filing a claim. We measured this using the J.D. Power U.S. Home Insurance Study (latest available) and brand‑level indices such as the ACSI P&C satisfaction.
- Coverage– As there isn’t one company to fit everyone’s needs, we evaluated companies by the amount of coverage options available and add-ons available.
- Confidence– It is extremely important for insurance companies to fulfill customers’ claims. Companies with sound financial strength will not have issues paying out claims, regardless of the amount. However, companies with weak financial strength might not be able to pay out claims. We measured this using AM Best (e.g., Allstate’s A+ [Superior] for core P&C subsidiaries).
- Customer Experience– The amount of complaints a company receives is an indicator of the overall customer experience as it expresses dissatisfaction. We have based this measure on the NAIC National Complaint Index and considered company scale using NAIC market share reports.
The Competition
| Company | Reviews.com Score | AM Best Financial Strength Rating | J.D. Power/Satisfaction notes (2024–2025) | NAIC Customer Complaints |
| Allstate Renters Insurance | 3.5/5 | A+ | Mixed, around industry average depending on region; see J.D. Power 2024 Home Insurance Study | Varies by underwriting entity; check NAIC complaint index |
| Geico | 2.75/5 | A++ | Agency-placed renters; experience depends on partner underwriter | Fewer complaints than average |
| Lemonade | 2.66/5 | Not Rated | Digital-first, often price-competitive; see 2025 comparisons | More complaints than average |
| USAA | 3.75/5 | A++ | Eligibility-restricted; strong brand satisfaction in many studies | Fewer complaints than average |
| State Farm | 3.25/5 | A++ | Large claims infrastructure; solid satisfaction trends; see J.D. Power 2024 | Fewer complaints than average |
| American Family | 3.75/5 | A | Competitive alternative; digital servicing improving | Fewer complaints than average |
| Nationwide | 3.75/5 | A+ | Broad coverage options; mixed-to-solid satisfaction | Fewer complaints than average |
| Farmers | 3.5/5 | A | Agent support and optional endorsements comparable to peers | Fewer complaints than average |
*Information updated as of 2025.
Allstate vs. State Farm
Allstate and State Farm are both solid choices for renters insurance companies. They offer the same average price — $15 per month. Typical renters premiums nationally average about $15/month, but quotes vary by ZIP, coverage limits, and discounts (ValuePenguin 2025). State Farm frequently prices near the low end in multi‑state comparisons when bundled with auto, while Allstate emphasizes stackable savings (bundling, paperless/autopay, protective devices). Households that bundle may also leverage telematics: Allstate’s Drivewise can yield sizable auto savings for safe drivers (up to about 40% potential where available), whereas State Farm’s Drive Safe & Save advertises up to 30% (Drivewise potential; Drive Safe & Save). Both are financially strong, with Allstate’s core P&C subsidiaries rated A+ (Superior) by AM Best (AM Best).
Allstate vs. Lemonade
Lemonade is far newer to the market — it was only founded in 2015. But it has quickly gained popularity. In the 2020 J.D. Power renters insurance study, Lemonade ranked first in overall satisfaction. Allstate ranked third. However, both companies receive more complaints than the industry average. When it comes to price, Lemonade is very competitive. Its rates start at $5 per month but only include minimum coverage. When you increase the coverage limits, it gets closer to Allstate’s $15 per month. Because it’s newer to the market, Lemonade’s financial strength hasn’t been rated by AM Best.
The Bottom Line
If you’re in the market for renters insurance, Allstate is a solid option. They offer good coverage options, and you can easily expand coverage with an add-on umbrella policy. You can also take advantage of discounts to save a significant amount on your premium.
Allstate is a great company for first-time renters. The company’s website provides online tools and resources that can help you learn about renters insurance and decide how much coverage you need. It’s also easy to manage your policy online or through the mobile app.
The biggest drawback to Allstate is its customer service. While it ranks well in overall customer satisfaction and claims satisfaction, it has more complaints than its competitors.
