Updated: February 10, 2014
Allstate ranks as the best renters insurance company by providing a variety of online resources to help you make certain that your possessions are protected. Determining the value of your belongings is a fundamental component of renters insurance and Allstate provides a quality online tool to help you get an accurate estimate. In addition, Allstate's Digital Locker allows you to upload a photographic inventory of your belongings, which can be a great asset if you ever need to file a claim. With Allstate's Insurance Toolbox, you can find information on how to talk to an agent, how premiums are determined, browse through an insurance glossary, and more. Although Allstate does have an online quote tool for renters insurance, it is difficult to find, and the lack of live chat will be a disappointment if you're looking to get some quick answers to insurance questions. However, as one of the most well-rounded home insurance companies, Allstate has a lot to offer and is a safe choice for renters insurance.
Liberty Mutual offers industry-leading online resources that help the company stand out as one of the best renters insurance companies. From the selected cities we sampled, Liberty Mutual was able to offer mostly competitive renters insurance quotes, but the pricing in some cases was a bit higher. However, Liberty Mutual does offer multi-policy, claim-free, and other renter-relevant discounts that may help to bring those rates down. One great online tool offered by Liberty Mutual is the renters coverage calculator, which helps renters better estimate the value of their possessions. Liberty Mutual provides an online quote tool that is easy to use and allows renters to modify their quote by adding coverage for personal property, identity theft, computers, and jewelry. Like other top insurance companies, online chat is also available during the quote process. For tech-savvy renters, Liberty Mutual also provides a solid mobile app to help manage your insurance policies.
State Farm ranks near the top of the best renters insurance primarily for offering consistently lower rates in the states that we sampled. State Farm's online quote tool utilizes clean interfaces and allows additional coverage for computers, jewelry, business personal property, and other valuable items to easily be added to the renters insurance quote. When working through the quote process, State Farm provides a range of deductible options, as well as flexibility with the level of liability and medical payment coverage. Respectable online resources are available, including a quick price estimating tool and access to articles and other useful materials in the learning center. State Farm makes it easy to file a claim, as policyholders can access a 24-hour claims center, or choose to file a claim online, by phone, or with State Farm's mobile app. When compared with other top home insurance companies, State Farm is missing some discounts, but none that would negatively impact renters insurance.
Rounding off the list of the best renters insurance companies, Farmers was able to provide competitive renters insurance quotes in the majority of cities we sampled. Farmers comes through with a decent online quote tool, providing flexibility in terms of specifying liability, medical payment, and deductible coverage options. Unfortunately, the online quote tool is only available in 19 states, and unlike the other top renters insurance companies, Farmers does not provide support through online chat. Farmers does provide solid claims management features, as well as a capable mobile app, but those that value online resources may be disappointed by the lack of available materials. Despite the potential weaknesses, most renters will probably be most interested in the price. Because Farmers is so price-competitive, it should still be considered amongst the best renters insurance companies.