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The Best TV Providers
To find the best providers, we focused on the largest national brands you’re most likely to compare. We weighed the latest independent customer-satisfaction data (ACSI 2023–2024; J.D. Power 2023), channel and sports lineups, DVR/cloud DVR capabilities, pricing transparency, and contract terms.
The 6 Best TV Providers
The Best TV Providers: Summed Up
| DIRECTV | DISH TV | AT&T U-verse | Verizon Fios | Xfinity | Spectrum | |
| Best TV Provider for Sports | Best Hi-Tech DVR | Best TV Provider for Bundling | Best Channel Customization | Best TV Provider for Cheap Bundles | Best TV Provider for No Contracts | |
| States serviced | 50 | 50 | 21 | 9 | 39 | 46 |
| Contract length | 24 months | 24 months | 12 months | 24 months | 12 or 24 months | None |
| No-contract option | ✔ | ✔ | ✔ | |||
| Free receiver/DVR | ✔ | ✔ | ✔ | ✔ | ✔ | |
| Free installation | ✔ | ✔ | ✔ | ✔ | ||
| 2018 J.D. Power U.S. Television Service Provider Overall Satisfaction Score | 5/5 | 5/5 | N/A | N/A | 2/5 | 2/5 |
| 2018 J.D. Power Overall Customer Satisfaction Index Score | 751/1000 | 751/1000 | N/A | N/A | 717/1000 | 713/1000 |
| ACSI Customer Satisfaction Score | 66 | 67 | 69 | 68 | 57 | 59 |
| ACSI Ranking | 4th | 3rd | 1st | 2nd | 8th | 7th |
How We Chose the Best TV Providers
Pay TV has evolved quickly. Prices and channel lineups change often, more live TV is delivered over the internet, and new transparency rules for cable/satellite pricing help apples-to-apples comparisons. We used up-to-date satisfaction benchmarks, features, and real-world pricing considerations to reflect today’s market.
High customer satisfaction
Well, high for TV providers. In an industry with a bad reputation for customer service, it’s helpful to know which providers are least likely to be frustrating. We pulled rankings from customer service survey sources, including the American Consumer Satisfaction Index (ACSI) 2023–2024, J.D. Power’s 2023 U.S. Television Service Provider Satisfaction Study, and Consumer Reports.
We looked for providers with a solid track record of resolving billing discrepancies and providing reliable service. Higher-scoring companies are more likely to communicate billing details, limit surprise fees or price raises, and troubleshoot your tech.
After comparing these (mostly mediocre) customer satisfaction ratings, we scrapped providers with consistently low scores.
Specialty offerings
TV providers don’t make it easy to compare options. Packages, channel counts, regional sports networks, and premiums vary widely by ZIP code and provider. Even similarly named tiers can include different channels depending on where you live, and some markets add regional sports fees.
We evaluated starter, mid, and top-tier plans, then weighed specialty add-ons like premium networks and sports packs. Many providers include limited-time premium trials; ongoing access is usually à la carte. The more quality entertainment included without piling on add-on costs, the better the overall value.
Exceptional DVR
DVR capabilities can make or break your experience. Cloud DVR has become the norm for live TV streaming services, often with unlimited storage and clear retention windows, while cable/satellite still rely on set-top DVRs with fixed storage and tuner limits.
We favored providers with powerful DVR or cloud DVR options. Advanced hardware like DISH’s Hopper 3 still stands out, but many traditional cable DVRs offer far less storage than today’s “unlimited” cloud models.
Price is important — but hard to compare
We looked at pricing across multiple cities and delivery types. Final cost depends on your address, equipment, and add-ons. Cable and satellite providers must now show the total monthly price (including mandatory broadcast and regional sports fees) upfront at checkout, improving transparency.
Any prices we reference here are ballpark to show relative cost, not exact quotes. As a snapshot: most live TV streaming base plans cluster around $70–$110 per month, while traditional cable/satellite often lands around $90–$170+ after equipment and any sports/premium add-ons. Always confirm the current all-in total on the provider’s site for your address.
Bundle savings vary. In 2025, many ISPs emphasize Internet + Mobile discounts more than traditional TV bundles. TV bundles can still save money in some markets, but it’s best to compare the all-in totals versus mixing internet with a live TV streaming service.
Best TV provider for sports- DIRECTV
Pros
Comprehensive packages
DVR comes standard – and includes a lot
Phenomenal customer service
Lots of package options
All the sports, all the time
Cons
Requires professional installation
Bundling comes with extra fees
Why We Chose It
Comprehensive packages
DIRECTV is available nationwide via satellite or over the internet. If you want a traditional, full-channel experience, DIRECTV delivers broad lineups, strong sports coverage in many markets, and competitive satisfaction scores relative to cable peers.
Sports fans will find deep coverage through regional sports networks and add-on packs. Note that NFL Sunday Ticket is now offered through YouTube TV/Primetime Channels; DIRECTV still offers a wide range of pro and college sports, with availability and pricing that vary by market and package.
DVR comes standard — and includes a lot
DIRECTV via Internet includes cloud DVR so you can record and watch across compatible devices. Satellite customers use DIRECTV’s set-top platform (e.g., Genie/Gemini) to restart shows, record multiple programs at once, and access on-demand apps. Either way, it’s easy to keep up with games and shows, with features like multi-view on select channels and mobile control through the DIRECTV app.
Phenomenal customer service
DIRECTV scores near the top of the category in recent studies. In ACSI 2023–2024 it posts a 69 (above the pay-TV average of 66), and J.D. Power’s 2023 study names DIRECTV the South region leader. Expect clearer pricing, better communication, and fewer headaches than many cable rivals.
Lots of package options
There are four core tiers with current national advertised pricing: ENTERTAINMENT (about $79.99/mo), CHOICE (about $108.99/mo), ULTIMATE (about $119.99/mo), and PREMIER (about $164.99/mo). DIRECTV via Internet advertises no annual contract; satellite plans commonly include a two-year agreement. Premium channels and sports add-ons can be added to most tiers.
Promotions on premium channels come and go, but most ongoing premiums are à la carte. If you want everything bundled, PREMIER includes many premium networks alongside a large channel count.
All the sports, all the time
DIRECTV remains a strong choice for sports breadth. Regional sports networks are included in higher tiers in many markets, and add-on packs cover everything from out-of-market baseball and soccer to specialty channels. Exact availability and any regional sports fees depend on your ZIP code and delivery type (internet vs. satellite).
Serious fans should confirm RSN carriage and specific league passes for their area at checkout before committing to a plan.
Points to Consider
Requires professional installation
Satellite service requires a dish and professional installation. If you prefer a simpler setup, DIRECTV via Internet streams over your existing home connection and doesn’t require a dish.
Bundling comes with extra fees
DIRECTV is sold as a standalone TV service; if you also want home internet, you’ll purchase it separately from your preferred ISP. Many providers now emphasize Internet + Mobile discounts over traditional TV bundles. Always review the all-in monthly total (including equipment and any sports surcharges) at checkout.
Best hi-tech DVR — DISH Network
Pros
Nice packages, plus perks
Competitive sports package
Stand-out DVR capabilities
Good customer service reputation
Cons
Packages and channel options second place to DIRECTV
Why We Chose It
Nice packages, plus perks
DISH’s Americas Top packages remain straightforward and nationally available via satellite. America’s Top 120 typically starts around $84.99 per month, with higher tiers (Top 200/Top 250) adding more sports and specialty channels. DISH frequently advertises a multi-year price guarantee; premium channels are usually offered as short trial promos and then billed monthly unless you cancel.
Competitive sports package
DISH offers sports add-ons covering NFL Network/RedZone, MLB, soccer, college conferences, and more, plus optional season and league passes. Exact channel lineups and any regional sports options vary by market and plan.
Stand-out DVR capabilities
The Hopper 3 DVR remains a standout: up to 16 tuners, 2TB of storage, 4K support, AutoHop commercial-skip on eligible recordings, robust parental controls, and integrated apps. Its high tuner count minimizes conflicts for busy households.
Good customer service reputation
DISH performs well relative to many cable competitors. In ACSI 2023–2024, DISH scores a 68, and J.D. Power’s 2023 study lists DISH as the leader in the North Central and West regions.
Points to Consider
Packages and channel options second place to DIRECTV
If you’re set on satellite and want maximum channel depth and sports add-ons, compare DISH and DIRECTV side by side. DIRECTV generally offers more tier and add-on variety, while DISH counters with simple pricing and the powerful Hopper 3.
Best for bundling — DIRECTV via Internet
Why We Chose It
Most widely available fiber-optic provider
No dish required and available nationwide, DIRECTV via Internet delivers classic channel bundles over your home connection. It mirrors the satellite package names with simpler setup and no annual contract advertised, making it easy to pair with whatever internet service you already have.
Bundle your way
Because it runs over your existing internet, you can mix DIRECTV via Internet with the ISP and mobile plan that fit your budget. Many providers now reserve the biggest monthly discounts for Internet + Mobile bundles; compare your total cost with and without a live TV service before you commit.
Reliable DVR
Cloud DVR is included, so recordings follow you across compatible streaming devices without set-top box rentals on every TV. It’s straightforward to schedule series, manage recordings, and watch on the go.
Points to Consider
Basic means basic
The entry ENTERTAINMENT tier covers essentials, but you’ll need CHOICE or higher for most regional sports and a fuller mix of cable networks. Premiums are add-ons unless you choose the top tier.
Not available everywhere
DIRECTV via Internet is offered nationwide, but specific local channels, RSNs, and blackout rules still depend on your ZIP code. Always check the lineup for your address before signing up.
Small plans, limited sports
Sports depth depends on your tier and market, and some marquee rights now live on streaming platforms (for example, NFL Sunday Ticket moved to YouTube TV). Review RSN availability and league packages for your area if sports are a priority.
Uncertain Future
AT&T’s legacy U-verse TV has been phased out in favor of internet-delivered live TV options. DIRECTV via Internet is the company’s traditional-style TV experience delivered over broadband. For background on AT&T’s shift to streaming-based TV, check out our AT&T TV review.
Best channel customization — Verizon FiOS
Pros
Personalized recommendations
Traditional plans cover more ground
Plenty of add-ons
DVR options
Good customer service ratings
Cons
Limited availability
Why We Chose It
Personalized recommendations
If you are not sure which package will work for you, Fios has you covered. The Fios TV Test Drive option lets you sample a broad range of channels for a period and then recommends the best package based on your viewing. While full a la carte customization isn’t offered, “Your Fios TV” helps tailor a plan around your favorites and includes a solid lineup of local and popular networks.
Traditional plans cover more ground
If the people in your home have vastly different TV preferences, Fios has traditional TV plans, too, and we found the standard plans to be a good value for mixed households. Higher tiers add extensive entertainment and regional sports coverage.
Plenty of premium add-ons
Premium networks can be added to most plans, and Verizon offers sports add-ons that cover extreme and outdoor sports, football, soccer, college sports, and more. Look for occasional premium trials on new accounts.
DVR options
Verizon offers multiple DVR tiers so you can match storage and whole-home needs, with options that support multi-room setups and simultaneous recordings. You can manage recordings and remote control from the Fios TV app.
Good customer service ratings
ACSI 2023–2024 ranks Verizon Fios No. 1 among subscription TV providers with a score of 72, and J.D. Power’s 2023 study names Fios the East region leader.
Points to Consider
Limited availability
Verizon Fios only available in eight states (DE, MA, MD, NJ, NY, PA, RI, VA) and Washington, D.C. But if you live on the East coast, its packages are well worth a look.
Best TV provider for cheap bundles — Comcast XFINITY
Pros
Great value
Economic but satisfying channel lineup
Solid DVR
Cons
Not available in all states
Poor customer service
Why We Chose It
Great value
Xfinity can be a solid value where it’s available, especially when paired with Xfinity Internet. Pricing and channel counts vary by market, but the new all-in price disclosures at checkout make it easier to see your true monthly total before you commit.
Economic but satisfying channel lineup
TV-only packages range from slimmed-down locals to expansive lineups with sports and premiums. Expect to add premium networks à la carte unless you choose a top tier. As with any cable provider, exact channels vary by ZIP code.
For sports, Xfinity offers add-on sports entertainment packs but is generally less sports-centric than satellite or some streaming competitors. If you only follow a few leagues, season passes and targeted add-ons may be the most cost-effective route.
Solid DVR
Xfinity’s X1 platform supports voice search, multi-show recording, and cloud DVR access via the Xfinity Stream app. You can also download eligible recordings for offline viewing on mobile, which is handy for flights or commutes.
Points to Consider
Not available in all states
If you fall in the 39 states Comcast services (AL, AZ, AK, CA, CO, CT, DE, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NH, NJ, NM, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV) or Washington, D.C., you can snag a bargain cable package. If you live in one of the remaining eleven states, you’ll need to look elsewhere for a deal.
Poor customer service
Comcast’s reputation has improved but still trails top performers in many surveys. ACSI 2023–2024 shows pay TV remains the lowest-rated telecom category overall, and Xfinity typically lands mid-pack. J.D. Power scores vary by region. That said, Comcast is making improvements, and its scores have risen slightly in recent years.
Best for no contracts — Charter Spectrum
Pros
Big channel packages and fast internet
No contracts and a 30-day money-back guarantee
Service bundling and transfer incentives
Cons
Spotty customer service
Why we chose it
Big channel packages and fast internet
Spectrum’s service leans toward larger TV lineups and straightforward internet tiers. Typical Spectrum Internet speeds today are 300 Mbps, 500 Mbps, and 1 Gbps in many areas, making it easy to pair high-speed internet with TV if you want everything from one provider.
No contracts and a 30-day money-back guarantee
While some providers may offer contract-free service, they often lack introductory discounts. Charter Spectrum, on the other hand is completely contract-free and still comes with enticing promo-pricing. Contract-free means you can quit at any time, but if you end your service within 30-days, you’ll get your money back.
Service bundling and transfer incentives
If you’re looking to bundle the telecommunications trifecta — phone, internet, and TV — Charter Spectrum’s Triple Play bundle is hard to beat. First off, if you’re looking to switch from another provider, Spectrum will help Triple Play customers buyout their current contracts up to $500. You’ll also get free installation ($35), WiFi setup ($10), and DVR service for a year ($13 per month).
Points to consider
Spotty customer satisfaction
Your experience with Charter Spectrum will vary depending on your region. ACSI 2023–2024 places pay TV at the bottom of telecom categories, and Spectrum’s scores often trail leaders like Verizon Fios, DIRECTV, and DISH. J.D. Power regional results vary; depending on your area, another provider may deliver a better experience.
Guide to TV Providers
How to choose the right TV provider
Figure out which channels you’ll actually watch
To make sure you’re getting the most bang for your buck, list the channels and regional sports networks you watch regularly, then compare plans in your ZIP code to see which include your must-haves without unnecessary extras. Weigh perks like customer satisfaction, DVR/cloud DVR, and whether you prefer traditional TV or a streaming live TV service.
Note any fees and expenses beyond the per-month price
We all want to see a low monthly bill. Ensuring that the price you pay is the attractive pricing you signed up for means keeping an eye peeled for additional fees. One-time fees, like for installation and equipment, are common. Cable and satellite providers now display the total monthly “all-in” price (including broadcast and regional sports surcharges) at checkout, which reduces surprises.
Watch out for rate increases
TV providers hook you with a low price, but chances are you won’t be paying that rate forever. When the promotional deal expires, you want to be sure that your monthly bill won’t make you wince for the remainder of your contract. Luckily, most companies are willing to cut you another deal once the introductory period is up — you just have to call and ask. Month-to-month live TV streaming services offer flexibility if you prefer to avoid long-term commitments.
TV Provider FAQs
Our Other TV Provider Reviews
We’ve been researching TV Providers for several years now. For a deeper dive into plans and pricing, check out our other reviews:
- The Best Cheap TV Providers
- The Best Cable TV Providers
- The Best Satellite TV Providers
- The Best TV Streaming Services
- The Best Live TV Streaming Services
- The Best On-Demand Streaming Service
- DIRECTV vs DISH Network Satellite TV
- AT&T U-Verse review
- DIRECTV Review
- DIRECTV NOW
- DISH Network Review
- The Best Internet Providers
- Comcast is making improvements
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