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The Best Home Insurance Companies in North Carolina of 2021

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    Reviews Report

    • The top five North Carolina homeowners insurance companies selected all had strong financial strength ratings and ranked well for customer satisfaction in J.D. Power’s 2020 study. 
    • Of the top five carriers, Nationwide has the highest Reviews.com rating of 4.0.
    • Travelers’ average annual premiums are well below the statewide average for home insurance.

    North Carolina homeowners insurance is available through many carriers, which means homeowners may benefit from guidance in helping choose which provider is best. Although North Carolina home insurance isn’t mandatory (except if you have a mortgage), the investment can bring homeowners peace of mind knowing they’re protected financially in case of an expensive and disastrous event. Reviews.com compared rates, policy options, strengths and drawbacks from multiple carriers to narrow the list of homeowners insurance companies in North Carolina to five of the best.

    Reviews.com used Quadrant data to map the average North Carolina home insurance premiums, and a unique in-house methodology to compare discounts, coverage, and third-party evaluations to rank and review the best home insurance companies in this state. It may help to compare quotes from carriers that provide home insurance in North Carolina to make sure you get the rates available for the coverage you need.

    The 5 Best Home Insurance Companies in North Carolina

    • Nationwide: Best North Carolina Home Insurance for Savings
    • USAA: Best North Carolina Home Insurance for Armed Forces
    • Erie: Best North Carolina Home Insurance for Basic Coverage
    • Allstate: Best North Carolina Home Insurance for Coverage Options
    • Travelers: Best North Carolina Home Insurance for Cheap Coverage

    Compare the Best Home Insurance Companies in North Carolina

    Average Annual Premiums* Reviews.com Score Score is based on company’s customer experience, financial stability, and coverage options. AM Best Financial Strength AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim. J.D. Power Customer Satisfaction** J.D. Power scores are based on surveys for customer satisfaction and product quality.
    Pin Nationwide$1,7534A+808 Show Details

    PROS

    • Brand New Belongings policy
    • Wide range of discounts
    • Better roof replacement

    CONS

    • Lower-than-average customer satisfaction
    • Mobile app not geared toward home insurance management
    Pin USAA$1,2903.8A++889 Show Details

    PROS

    • Outstanding customer service
    • Policies tailored to military family needs
    • Competitive pricing

    CONS

    • Only available to current and former military members and their families
    • Limited discounts
    Pin Erie Insurance$1,4083.8A+839 Show Details

    PROS

    • Thorough base policy
    • Two options for flood insurance coverage
    • Great customer satisfaction ratings

    CONS

    • No mobile app for home insurance
    • Not many online capabilities
    • Can’t file a claim online
    Pin Allstate$1,6403.8A+829 Show Details

    PROS

    CONS

    • Higher premiums
    • Lower than average customer satisfaction rating
    Pin Travelers$9563.2A++803 Show Details

    PROS

    • National homeowners insurance coverage
    • Multiple coverage options
    • Discounts available for policy bundles and green homes

    CONS

    • Below average claims and customer satisfaction
    • You might have to complete purchase over the phone

    Information accurate as of August 2021

    * Data provided by Coverage.com

    **J.D. Power 2020 Home Insurance Satisfaction Study. Based on a 1,000-point scale.

    Nationwide

    Best for Savings

    Why we chose it

    Nationwide insurance is popular among homeowners across the country. The provider is worth considering if you are looking for extensive coverage for your home and your belongings. Nationwide is a good option for homeowners who plan to renovate their property and for newly purchased homes.
    • 4 Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • $1,753* Average Premium Pricing data comes from our partners at Coverage.com.
    • A+ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • 808** J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    Nationwide insurance is popular among homeowners across the country. The provider is worth considering if you are looking for extensive coverage for your home and your belongings. Nationwide is a good option for homeowners who plan to renovate their property and for newly purchased homes.

    Pros

    • Brand New Belongings policy
    • Wide range of discounts
    • Better roof replacement

    Cons

    • Lower-than-average customer satisfaction
    • Mobile app not geared toward home insurance management
    Read More

    Add-on Coverage

    • Better roof replacement
    • Replacement cost
    • Identity theft
    • Valuables Plus
    • Water backup
    • Earthquake
    • Flood insurance

    Available Discounts

    • Multi-policy
    • Protective device
    • Claims-free
    • Home renovation credit
    • Roof rating
    • Recent home purchase
    • Prior insurance
    • Gated community

    More Nationwide Insurance Reviews

    * Data provided by Coverage.com

    **J.D. Power’s 2020 U.S. Home Insurance Study. Based on a 1,000-point scale.

    USAA

    Best for Armed Forces

    Why we chose it

    USAA has earned a high reputation for quality and service within the military community. If you fit the demographic, getting a quote from USAA should be the first step in your search for great homeowners insurance.
    • 3.8 Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • $1,290* Average Premium Pricing data comes from our partners at Coverage.com.
    • A++ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • 889** J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    USAA has earned a high reputation for quality and service within the military community. If you fit the demographic, getting a quote from USAA should be the first step in your search for great homeowners insurance.

    Pros

    • Outstanding customer service
    • Policies tailored to military family needs
    • Competitive pricing

    Cons

    • Only available to current and former military members and their families
    • Limited discounts
    Read More

    Add-on Coverage

    Available Discounts

    • Save 10% if you bundle with auto 
    • Claims-free 10% discount
    • Home security system/protective devices discount

    More USAA Insurance Reviews

    * Data provided by Coverage.com

    **J.D. Power’s 2020 U.S. Home Insurance Study. Based on a 1,000-point scale.

    ERIE Insurance

    Best for Basic Coverage

    Why we chose it

    Erie offers thorough base policies for their insurers at affordable rates. The provider includes replacement cost coverage in its standard home policies and offers additional discounts to lower your policy even more. Erie’s reputation is backed by its excellent customer satisfaction ratings and a solid financial record.
    • 4.25 Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • $1,408* Average Premium Pricing data comes from our partners at Coverage.com.
    • A+ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • 839** J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    Erie offers thorough base policies for their insurers at affordable rates. The provider includes replacement cost coverage in its standard home policies and offers additional discounts to lower your policy even more. Erie’s reputation is backed by its excellent customer satisfaction ratings and a solid financial record.

    Pros

    • Thorough base policy
    • Two options for flood insurance coverage
    • Great customer satisfaction ratings

    Cons

    • No mobile app for home insurance
    • Not many online capabilities
    • Can’t file a claim online
    Read More

    Add-on Coverage

    • Water backup/sump overflow
    • Identity recovery
    • Service line protection

    Discounts Available

    • Protective devices
    • Advanced quote
    • Multi-policy

    More Erie Insurance Reviews

    * Data provided by Coverage.com

    **J.D. Power’s 2020 U.S. Home Insurance Study. Based on a 1,000-point scale.

    Allstate

    Best for Coverage Options

    Why we chose it

    The Allstate mobile app and website is one of the carrier’s greatest strengths. File and track claims, manage your coverage and get help digitally anytime you need it.
    • 3.8 Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • $1,640* Average Premium Pricing data comes from our partners at Coverage.com.
    • A+ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • 829** J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    The Allstate mobile app and website is one of the carrier’s greatest strengths. File and track claims, manage your coverage and get help digitally anytime you need it.

    Pros

    Cons

    • Higher premiums
    • Lower than average customer satisfaction rating
    Read More

    Add-on Coverage

    • Green home
    • Identity fraud
    • Water backup
    • Yard and garden
    • Jewelry/valuable items
    • Electronic data recovery
    • Business property
    • Musical instruments
    • Sports equipment

    Discounts Available

    • Multi-policy
    • Responsible payment
    • Claims-free
    • Welcome and loyalty
    • New homebuyer
    • Protective device
    • Early signing
    • Easy pay plan

    More Allstate Insurance Reviews

    * Data provided by Coverage.com

    **J.D. Power’s 2020 U.S. Home Insurance Study. Based on a 1,000-point scale.

    Travelers

    Best for Cheap Coverage

    Why we chose it

    Travelers homeowners insurance stands out for its bundling options and customizable coverage to suit your needs. You can find specific add-ons from green home to jewelry protection. The company also offers a discount for homeowners who haven’t submitted a claim within a specified period.
    • 3.2 Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • $956* Average Premium Pricing data comes from our partners at Coverage.com.
    • A++ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • 803** J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    Travelers homeowners insurance stands out for its bundling options and customizable coverage to suit your needs. You can find specific add-ons from green home to jewelry protection. The company also offers a discount for homeowners who haven’t submitted a claim within a specified period.

    Pros

    • National homeowners insurance coverage
    • Multiple coverage options
    • Discounts available for policy bundles and green homes

    Cons

    • Below average claims and customer satisfaction
    • You might have to complete purchase over the phone
    Read More

    Add-on Coverage

    • Green home
    • Identity fraud
    • Water backup
    • Personal articles floater
    • Jewelry/valuable items
    • Replacement cost
    • Special personal property

    Discounts Available

    • Multi-policy
    • Early quote
    • Protective device

    More Travelers Insurance Reviews

    * Data provided by Coverage.com

    **J.D. Power’s 2020 U.S. Home Insurance Study. Based on a 1,000-point scale.

    Average Cost of Homeowners Insurance in North Carolina

    Coverage.com’s study on the average cost of homeowners insurance by state found that North Carolina rates were roughly $1,220 per year. Home insurance rates for North Carolina are lower than most neighboring states. For example, South Carolina’s annual insurance rates are closer to $1,500 per year, Tennessee premiums are $1,950 and Georgia’s home insurance rates are roughly $1,820. While these rates represent average quoted annual premiums, each homeowner’s rates will vary based on their home value and unique circumstances. 

    North Carolina includes several islands such as Hatteras, Roanoke and Pleasure Island and is located along the Atlantic where hurricanes threaten landfall each year. In fact, the state is the third-most prone to hurricanes in the country. However, more destructive hurricanes seem to skip the state which could be the reason average homeowners insurance rates in this state are comparatively lower  — no Category 5 hurricanes have ever hit North Carolina.

    The Cheapest Homeowner Insurance Companies in North Carolina 

    Largest Companies by Market Share in North CarolinaAverage Annual Premium 
    Heritage Prop & Cas Ins Co$557
    Lighthouse Prop Ins Corp$567
    First Community Ins Co$581
    Universal N Amer Ins Co$584
    Lititz Mut Ins Co$665
    North Carolina Farm Bur Mut Ins Co$686
    Safeco$711
    Travelers$738
    Nationwide$750
    Garrison Prop & Cas Ins Co$847
    Erie Insurance$919
    United Prop & Cas Ins Co$988
    Metropolitan Insurance$1,057
    USAA$1,090
    State Farm$1,411

    Cost of Homeowners Insurance by Age of Home 

    Age of Home (years)Sample Annual Premium 
    5$814
    20$1,053
    35$1,084
    50$1,102
    Average Across Ages$1,013

    Top 3 Cheapest Homeowners Insurance Companies in North Carolina

    • Heritage Property & Casualty Insurance Company – $557 average annual premium
    • Lighthouse Property Insurance Company – $567 average annual premium
    • First Community Insurance Company – $581 average annual premium

    Top 3 Most Expensive Homeowners Insurance Companies in North Carolina

    • State Farm – $1,411 average annual premium
    • USAA – $1,090 average annual premium
    • Metropolitan Insurance – $1,057 average annual premium

    Common Home Insurance Perils in North Carolina

    North Carolina is situated on the Atlantic Coast and has some perils homeowners may want to take into account when considering homeowners insurance choices. The state has historically ranked in fifth place of states most likely to suffer a natural disaster. The most common perils include:

    • Hurricanes: 84 storms since 1851, averaging one hurricane every two years. 
    • Tornadoes: The “Carolina Alley” spanning North and South Carolina is the fourth-most-active tornado zone in the country. April to early June is the most dangerous season for tornadoes  — although they can occur at any moment. 
    • Wildfires: Robeson County was specifically named in the report of states most likely to get hit by a natural disaster as “very high risk” for potential damage from wildfires.

    Add-on home insurance coverage in North Carolina

    It’s primarily a matter of time before a natural disaster will occur in this state. While a standard homeowners insurance policy protects you financially against a variety of incidents, other perils must be insured separately. Flooding is one peril you will have to purchase separate coverage for, and is especially important to consider if you live in a floodplain or near the coast. 

    In addition, some homeowners insurance policies include a separate deductible for hurricanes, which may factor into your policy choices. While some private companies offer flood insurance, others will facilitate the purchase of this separate policy through a government program. Additionally, you may want to explore these resources on your own to prepare for potential floods, hurricanes, or other natural disasters that could affect your home:

    • FEMA: The federal government works with insurance companies and homeowners to provide affordable flood insurance.
    • Red Cross: The American Red Cross provides online resources to better prepare for disasters. 
    • ReadyNC: The state-organized website offers preparedness kits, tools, resources and useful contact information in case of an emergency.

    North Carolina Home Insurance FAQ

    Methodology 

    We evaluated North Carolina home insurance companies based on availability, customer satisfaction, financial stability, and coverage to determine Reviews.com score and create our best home insurance reviews. To compare home insurance companies with other providers across the board, we calculate each Reviews.com score based on the following:

    • Coverage: The more options a home insurance company has for insurance add-ons and coverages, the higher it scores in our methodology.
    • Customer Experience: We reviewed the National Association of Insurance Commissioners’ National Complaint Index and compared each homeowners insurance company’s complaint rating.
    • Customer Satisfaction: With J.D. Power’s 2020 Home Insurance Satisfaction Study, we assigned a score to each company based on the rating it received.
    • Financial Stability: Reviews.com utilized AM Best ratings to assign a score based on each home insurance company’s financial stability.
    • Discounts: We reviewed and compared the number of discounts advertised on each home insurance company’s website. The more available discounts, the higher the score in this metric.

    About the Authors

    Cynthia Paez Bowman is a contributing writer for Reviews.com. Over the last two years, she has covered insurance, home security and more. She has been featured in MSN, Bankrate, Coverage.com, The Simple Dollar and GOBankingRates. She has dual bachelors degrees in International Business and Journalism from American University in Washington, D.C. “Is It Getting Harder to Get Home Insurance in High-Risk Areas?” is Cynthia’s favorite story on Reviews.com.

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